07-11-2012 10:17 PM
When using 'Copy Record' to copy Change, if the original ticket have associated task, upon saving SM7.11 will prompt
"The original change has 1 associated task(s). Copy and open them?"
In our environment the tasks are not supposed to be copied over, so I am required to change this behaviour such that the prompt will not display at all. Is there a way to do this?
Please help, thanks in advance.
Solved! Go to Solution.
07-12-2012 11:51 AM
Two other threads were recently updated with this request and each one has a possible solution:
07-12-2012 06:05 PM - edited 07-12-2012 06:08 PM
if ( ...test that this is from my own customized displayoption Copy Record )
// do other customisation works here, copy attachments, copy associated CIs etc etc...
// After all the copying is done, clear ori CR's id from $L.copy.number,
// to bypass the check/prompt to copy tasks from ori CR.
// Do nothing, to not disturb any other part that might need the original functionlity.