03-11-2012 11:18 PM
I encounter this error below when I trigger the CloseChange web service using SOAP UI, Could you please assist:
<faultstring>A signal 11 was raised in native code. Client terminated. Error: Win32 Exception: 0xC0000029 (instruction 0x77ED07B6)</faultstring>
03-12-2012 11:50 AM
A Signal 11 error is a general failure in the RTE/binary layer that can be caused by many things, including: software defect, memory issue, or corrupt/bad data.
As Abhijit mentioned, reviewing the sm.log file is the next step as it should contain a stack trace/thread dump related to the error. If the issue can be replicated, consider tracing the action as this will help identify the failure point in the work-flow.
Assuming the cause is not obvious from the log and it is not a published known issue, a ticket should be opened with Customer Support to analyze the trace.