Search a Fields (101 Views)
Frequent Advisor
Posts: 54
Registered: ‎12-06-2013
Message 1 of 1 (101 Views)

Search a Fields



I have a 2 fields and both have different values in a ticket

When i search a ticket ticket with affected.service value entered in it is not searching


but requirement is to search the value if i enter in affected.service


Please advice


For Example



affected.service - Application

additional.affected.service - Computer


If i give the value Computer in affected.service field and i give search it should search ...


Please advice how to do this functionality

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