Search a Fields (80 Views)
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Advisor
SESHAC
Posts: 45
Registered: ‎12-06-2013
Message 1 of 1 (80 Views)

Search a Fields

Hi

 

I have a 2 fields affetced.services and additional.affected.services both have different values in a ticket

When i search a ticket ticket with affected.service value entered in additional.affected.services it is not searching

 

but requirement is to search the value if i enter additional.aafected.services in affected.service

 

Please advice

 

For Example

*************

 

affected.service - Application

additional.affected.service - Computer

 

If i give the value Computer in affected.service field and i give search it should search ...

 

Please advice how to do this functionality

Please use plain text.
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