SRC Image Customization (517 Views)
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Super Advisor
Mahmoud Al-Abgy
Posts: 355
Registered: ‎06-13-2009
Message 1 of 3 (517 Views)

SRC Image Customization

Hi Experts,

 

Actuallty I am using SRC 9.32 and my system is SM 9.33 and I want to change OOB image provided with the SRC on the Support Tab above the "Create" button - I attached a snapshot.

 

I tried to search the web application installation folder but I found nothing so if anyone pass by something like this, please share your experience, thanks.

 

Regards,

Mahmoud

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HP Expert
NgocNgo
Posts: 214
Registered: ‎06-30-2013
Message 2 of 3 (436 Views)

Re: SRC Image Customization

Hi Mahmoud,

 

To be able to reach your requirement, you can refer to the SRC customization document in the link below:

http://support.openview.hp.com/selfsolve/document/KM00491770

 

Also for your information, the customization in SRC is very limited, please try to walk through the customiztion document above to find the answer. But if you cannot find, i think your requirement is not available in SRC 9.32

 

Thank you and Regards,

 

 

 

HP Support
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Honored Contributor
DimitarPeychev
Posts: 296
Registered: ‎11-01-2011
Message 3 of 3 (414 Views)

Re: SRC Image Customization

Hi,

 

 

I think it is possible and the following information may help:

 

You will obtain optimum results if all catalog images are the same size and in a similar format.

Catalog items display as a “thumbnail” image. Follow these basic rules for attaching a thumbnail

image to a catalog item:

 

- The recommended size for an image is 196x140 pixels. Use a good image utility to crop or resize

your images to a consistent size.

 

- The default background color for a smaller image is white. For consistency, consider adding an

appropriate background to maintain the same image dimensions for all items.

 

- The recommended file type is .jpg or .png. Using other formats may produce unpredictable

results.

 

I am attaching the  SRC customization guide to this discussion. Please se page 48.

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