SM 9.30 Data Modification Event can't display Old Value (233 Views)
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Advisor
za_phu
Posts: 47
Registered: ‎05-21-2012
Message 1 of 3 (233 Views)

SM 9.30 Data Modification Event can't display Old Value

Hi Expert,

 

I have some issue problem about SM 9.32 modify add additional field can't display Old Value in Data Modification Event.


i have add additional field in AM then replication to UCMDB and then replication to SM.


i try to test data in additional filed in SM step by step.


1. Example : In the CI Name "K0001" have attribute "K Rack No or K additional field" old value in AM is "RL405".
2. I have changed value "K Rack No" in AM to "RL455".
3. Re-run replication AM to uCMDB and then re-run replication uCMDB to SM.
4. And check value in "K Rack No" of CI Name "K0001" on SM agian.
5. value in "K Rack No" on SM have changed to "RL455" it correct. and SM data mod event can display New Value but Old value not display.

 

10-21-2013 3-20-25 PM.jpg

 

Please help solve this issue.

 

Thanks,

Wasan

 

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Advisor
za_phu
Posts: 47
Registered: ‎05-21-2012
Message 2 of 3 (182 Views)

Re: SM 9.30 Data Modification Event can't display Old Value

Hi Expert,

 

i check in SM Database in Table DATAMODEVENTM1 at attribute OLDVALUE have null value?

 

why old value in uCMDB can't update data in table DATAMODEVENTM1 of SM database.

 

Please recomend to me for solve this issue.

 

Thank,

za_phu

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Advisor
za_phu
Posts: 47
Registered: ‎05-21-2012
Message 3 of 3 (181 Views)

Re: SM 9.30 Data Modification Event can't display Old Value

Hi Expert,

 

My doubt in this issue i just found some additional attribute in some CI can display Old and New Value in UCMDB and SM.

 

in UCMDB 8.07

 

11-1-2013 1-52-50 PM.jpg

 

in SM 9

 

11-1-2013 1-42-53 PM.jpg

 

some CI still do not display Old value but display New value only in SM 9.

 

in UCMDB 8.07

 

11-1-2013 1-53-39 PM.jpg

 

in SM 9

 

11-1-2013 1-29-27 PM.jpg

 

 

do you have any idea about this issue? kindly let me know.

 

Thanks

za_phu

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