Re: SCSMTP issue (165 Views)
Trusted Contributor
Posts: 308
Registered: ‎09-23-2010
Message 1 of 3 (205 Views)

SCSMTP issue

HI Experts,


The SM email is going to eventout queue but its not getting delivered in the mailbox.

The sm.log says email sent.


scsmtp.log gives the below error..


Skipping email <evsysseq=0000000009901910> to <email address>
10/18/2013 15:04:34 pid (1012)(5040) SMTP server rejected from address <>
10/18/2013 15:04:34 pid (1012)(5040) --> 554 Mail from rejected for policy reasons.



Can someone advise whats going wrong?



Honored Contributor
Posts: 4,374
Registered: ‎06-17-2010
Message 2 of 3 (176 Views)

Re: SCSMTP issue


It seems to be clear that there is some policy on your smtp server which is stooping to deliver the mail
Review policies if it is allowed to deliver mail to any external mail domain.

Assign Kudo, if found post useful and mark it accepted if solves the issue.
HP Expert
Posts: 258
Registered: ‎11-01-2011
Message 3 of 3 (165 Views)

Re: SCSMTP issue



As Piku said please check your SMTP server policy to resolve this issue.




HP Support
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.