SCSMTP issue (194 Views)
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Trusted Contributor
Posts: 294
Registered: ‎09-23-2010
Message 1 of 3 (194 Views)

SCSMTP issue

HI Experts,

 

The SM email is going to eventout queue but its not getting delivered in the mailbox.

The sm.log says email sent.

 

scsmtp.log gives the below error..

 

Skipping email <evsysseq=0000000009901910> to <email address>
10/18/2013 15:04:34 pid (1012)(5040) SMTP server rejected from address <vasnoc.srvmgmt@abc.com>
10/18/2013 15:04:34 pid (1012)(5040) --> 554 Mail from vasnoc.srvmgmt@abc.com rejected for policy reasons.

 

 

Can someone advise whats going wrong?

 

Thanks

Honored Contributor
Posts: 4,235
Registered: ‎06-17-2010
Message 2 of 3 (165 Views)

Re: SCSMTP issue

Hi,

It seems to be clear that there is some policy on your smtp server which is stooping to deliver the mail
Review policies if it is allowed to deliver mail to any external mail domain.

hth,
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HP Expert
Posts: 235
Registered: ‎11-01-2011
Message 3 of 3 (154 Views)

Re: SCSMTP issue

Hello,

 

As Piku said please check your SMTP server policy to resolve this issue.

 

Regards,

Alex

HP Support
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