SCSMTP issue (113 Views)
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Trusted Contributor
Abhishek Srivastava1
Posts: 264
Registered: ‎09-23-2010
Message 1 of 3 (113 Views)

SCSMTP issue

HI Experts,

 

The SM email is going to eventout queue but its not getting delivered in the mailbox.

The sm.log says email sent.

 

scsmtp.log gives the below error..

 

Skipping email <evsysseq=0000000009901910> to <email address>
10/18/2013 15:04:34 pid (1012)(5040) SMTP server rejected from address <vasnoc.srvmgmt@abc.com>
10/18/2013 15:04:34 pid (1012)(5040) --> 554 Mail from vasnoc.srvmgmt@abc.com rejected for policy reasons.

 

 

Can someone advise whats going wrong?

 

Thanks

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Honored Contributor
Piku
Posts: 3,255
Registered: ‎06-17-2010
Message 2 of 3 (84 Views)

Re: SCSMTP issue

Hi,

It seems to be clear that there is some policy on your smtp server which is stooping to deliver the mail
Review policies if it is allowed to deliver mail to any external mail domain.

hth,
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HP Expert
Amen16
Posts: 214
Registered: ‎11-01-2011
Message 3 of 3 (73 Views)

Re: SCSMTP issue

Hello,

 

As Piku said please check your SMTP server policy to resolve this issue.

 

Regards,

Alex

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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