08-22-2013 06:19 AM
I have a problem with SCAUTO Mail , i did configure correctly scauto and work well but only send emails when i have a outlook open and only function with the .exe executed manualy , with the service of SCAUTO EMAIL don't send any email and i don't see any error on the lo file , but when i try to open outlook it's not posible beacuse scauto block the pst file and outlook can't open it.
08-22-2013 07:45 AM
Please check this out: http://support.openview.hp.com/selfsolve/document/
The document contents a basic troubleshooting steps to solve issues like the reported.
SM Support Engineer
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08-22-2013 08:31 AM
Thank you for the answer but i see on the link "Your not authorized to view this document" , i'm work on a HP partner and i have register two SAID of my clients with HPSM .
Can you send me the document?