Re: Passing Login Id/Password to the Self Service URL directly (406 Views)
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Honored Contributor
Suresh G P
Posts: 570
Registered: ‎02-13-2007
Message 1 of 5 (443 Views)

Passing Login Id/Password to the Self Service URL directly

I would like to pass the Login Id ( field name $User.id) value to the URL
http://localhost:8080/sc/ess.do

Basically, I do not want to ask the User to Input his Login Id. and just by cliking on the URL from the notification email, he must be able to logon.

Can we pass both the values as parameter to the Self Service Page?

Any inputs is appreciated

Thanks
Suresh

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Advisor
Ferd9324
Posts: 39
Registered: ‎02-28-2012
Message 2 of 5 (435 Views)

Re: Passing Login Id/Password to the Self Service URL directly

hey,

 

Did you ever resolve this?

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HP Expert
viprom
Posts: 321
Registered: ‎11-09-2011
Message 3 of 5 (420 Views)

Re: Passing Login Id/Password to the Self Service URL directly

This has never been possible within ServiceCenter 6.x or Service Manager 7 and above. Some HP products (like UCMDB) offer this possibility but not SM. It never should be possible because this might become a security breach.

However, there are some parameters that can be added to the URL. You'll find the list in SM's web.xml (configuration file of the web client).

A good advice in this case is to implement Single Sign-On. And this is something that HP Proffesional Services deals with.

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HP Expert
viprom
Posts: 321
Registered: ‎11-09-2011
Message 4 of 5 (411 Views)

Re: Passing Login Id/Password to the Self Service URL directly

found a topic in this forum with a little more info about SSO and SSL:
http://h30499.www3.hp.com/t5/Service-Manager-Support-Customer/SSL-w-o-SSO/m-p/5508143#M589

 

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Francis Feugue:
‎01-25-2012 03:36 PM

I don't think there is a doc for SSL only but it is recommended to first start with SSL then implement SSO

for windows client. Just follow the current doc and if you don't follow theses steps you will not have SSO for the windows client:

-add trustedsignon:1 in the sm.ini
-check the radio button "Use trusted sign-on" on the windows client
-Use your windows domain account to login make sure the operator record exists

for webclient to have SSL without SSO, after generated the certificates

open the web.xml and set ssl to true

set the correct path for the cacerts in the web.xml
set the correct path for the client certificate in the web.xml
set the keystorePassword in the web.xml

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If you find this or other posts helpful, please do not forget to click the Kudo Star or to mark it as a Solution if you are the owner of the thread. Thanks :)
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Honored Contributor
John Stagaman
Posts: 3,385
Registered: ‎07-13-2007
Message 5 of 5 (406 Views)

Re: Passing Login Id/Password to the Self Service URL directly

[ Edited ]

As the previous posted indicated, the method to acheive this is to configure Trusted Sign-On. This passes the logged on user workstation credentials to SM and removes the need to login separately to either ESS or the standard web tier.

 

SSO/Single Sign On would still prompt for login, but would allow the network password to be used for authentication instead of an SM maintained password.

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