Re: Links (244 Views)
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Occasional Advisor
navya14
Posts: 7
Registered: ‎11-28-2013
Message 1 of 7 (296 Views)

Links

[ Edited ]

How to create links

Honored Contributor
Vadim Gorda
Posts: 5,861
Registered: ‎11-10-2008
Message 2 of 7 (283 Views)

Re: Links

Hello,

You have not explained what you need exactly.

 

Just to create link 0 in SM command line type link. In the new opened window  input link name and click on add.

 

BUT I am pretty sure that this will not be enough for you. Write detailed information about your task!

Honored Contributor
Vadim Gorda
Posts: 5,861
Registered: ‎11-10-2008
Message 3 of 7 (281 Views)

Re: Links

Just  as small add on:

There are 2 types of link, master link and form dedicated. Master link  has a name, same as an object (table name), form dedicated has a name, same as the form name.

Frequent Advisor
PB_123
Posts: 41
Registered: ‎10-31-2012
Message 4 of 7 (278 Views)

Re: Links

1)type link in the command line :

2)Tailoting->Tailoring tools->Links

3)Ex: If you want to populate the Affected Service(field name=affected.item) for the bizservice type from device table:

link file: incidents

source field: affected.item

Target File Name: device

Target Field Name: logical.name

Add Query: $query

Right click and select "Select Line" option.

Expressions Tab:

if ($fill.skip.master=true) then ($fill.skip=true;cleanup($fill.skip.master))
$query="device.type=\"bizservice\""
if (not null(affected.item in $File)) then $query+=(" and logical.name#\""+affected.item in $File+"\"")

 

Source Field Name: affected.item

Target Field Name: logical.name

 

What the above query will do is:, when you click the fill button in sd.open.interaction or sd.update.interaction, then it will query the device table to and will return all the CI's whose CI Types="bizservice".

 

Hope the above information would have helped you to some extent.

Assign kudos if the above inputs is helpfull to you.

Thanks and Cheers !!!

 

HP Expert
Amen16
Posts: 221
Registered: ‎11-01-2011
Message 5 of 7 (244 Views)

Re: Links

You can also check the Online help for information about this.

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Occasional Contributor
shambhavi
Posts: 4
Registered: ‎11-13-2013
Message 6 of 7 (209 Views)

Re: Links

hi,

Is there any types in links like master link something

Honored Contributor
Vadim Gorda
Posts: 5,861
Registered: ‎11-10-2008
Message 7 of 7 (205 Views)

Re: Links

hello,

as was writting above there are master links and form dedicated. Master links have names similar to tables (incidents, probsummary ...)

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