Re: Knowledge search (110 Views)
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Frequent Advisor
igri
Posts: 52
Registered: ‎06-09-2008
Message 1 of 5 (110 Views)
Accepted Solution

Knowledge search

Hi,
I have some approved documents in knowledge management, but search isn't working. What could be wrong?
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Honored Contributor
Vadim Gorda
Posts: 5,477
Registered: ‎11-10-2008
Message 2 of 5 (110 Views)

Re: Knowledge search

any error? or it simply gives no result?
what search parameters are you specifying?
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Frequent Advisor
igri
Posts: 52
Registered: ‎06-09-2008
Message 3 of 5 (110 Views)

Re: Knowledge search

There is no any error.

I have KM document that I created from interaction and have 3 documents that I created in KM-Contribute KM (approved them).
When I try Search Knowledgebase - I can find find only 1 document that I created from interaction. But I cann't find theese three documents (all libraries in advanced search are marked)
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Esteemed Contributor
coldbeer
Posts: 258
Registered: ‎05-15-2008
Message 4 of 5 (110 Views)

Re: Knowledge search

g'day igri,

Have you gone to manage knowledgebases
select the kbname and done a full reindex?

cheers


peter
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Frequent Advisor
igri
Posts: 52
Registered: ‎06-09-2008
Message 5 of 5 (110 Views)

Re: Knowledge search

Thankyou!
It works.
One more question - I created some test records in knowledge management from interactions. How to delete theese records?
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