10-29-2013 12:49 AM
I am trying to incorporate the license for Service Manager 9.30. I got the .dat file and pdf on how to install license from Hp SM team. O.S- Windows Server 2008
However, the pdf states that a LicFile.txt has to be created under the location "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data"
Now the issue is I couldnot find the location "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data"
Thanks and Best Regards,
Solved! Go to Solution.
10-29-2013 01:50 AM
Search your system for LicFile.txt and replace old file with this.
Should be some where in installation directory.
ensure backup before any activity.
Assign Kudo, if found post useful and mark it accepted if solves the issue.
10-29-2013 12:15 PM
FYI: the license file for SM was moved to the RUN directory at either 7.10 or 9.20. The "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data" has not been used since that time.