I can't Client connection to server SM !!! (132 Views)
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Frequent Advisor
punyapol
Posts: 58
Registered: ‎09-16-2013
Message 1 of 5 (132 Views)
Accepted Solution

I can't Client connection to server SM !!!

[ Edited ]

I can't Client connection to server SM !!!

 

 

Please see in attached file

 

 

Thak you

Punyapol

 

 

P.S. This thread has been moved from HP Service Desk Support and News Forum to HP Service Manager / Service Center Support and News Forum. - Hp Forum Moderator

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HP Expert
lisajo
Posts: 366
Registered: ‎02-15-2010
Message 2 of 5 (96 Views)

Re: I can't Client connection to server SM !!!

HI

 

Can you ping that IP address ?

 

Also if you are running Tomcat can you go to Tomcat administration and see the port started

"HP Support
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HP Expert
Amen16
Posts: 214
Registered: ‎11-01-2011
Message 3 of 5 (90 Views)

Re: I can't Client connection to server SM !!!

Hello Punyapol,

 

This is the Service Desk tool Support Forum and not the Service Manager one so I would recommend you to use the SM one as you would get much more visibility as you in fact noticed with the other thread you opened there with the exact same information as this one.

 

Could you please confirm the information provided in the other thread actually worked for you and this is no longer an issue in your system?

 

Regards,

Alex

HP Support

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Frequent Advisor
punyapol
Posts: 58
Registered: ‎09-16-2013
Message 4 of 5 (82 Views)

Re: I can't Client connection to server SM !!!

I can connect to server SM it work. But, I forgot start service SM.

 

 

 

Thak you

Punyapol

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HP Expert
Amen16
Posts: 214
Registered: ‎11-01-2011
Message 5 of 5 (75 Views)

Re: I can't Client connection to server SM !!!

Great to hear that.  I'm glad everything is working fine now.

HP Support

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