09-19-2013 05:01 AM
I have enabled the feature (from object record of OCMQ) where a Dailog box appears whenever Manager clicks on Approve button (similar to one which comes while Deny) of a request to approve any ticket.This Dailog box will ask the Manager to fill in the approval comments which is Mandatory.
I want to make this comments part optional for the Manager (only when Approving).
But i cannot find how to do that.
Anyone can help?
Solved! Go to Solution.
09-19-2013 09:38 AM
You can't. The approval comments process is hard coded in RAD. Because you've required comments in the Object, they must enter something. They can enter a period, but they need to enter something.