Re: Hide qbe list while editing interaction (web) (424 Views)
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Occasional Visitor
Posts: 2
Registered: ‎04-27-2012
Message 1 of 6 (485 Views)

Hide qbe list while editing interaction (web)

Is it possible to hide qbe list while editing interaction in web client SM 9.3??

qbe.jpg

Honored Contributor
Posts: 5,899
Registered: ‎11-10-2008
Message 2 of 6 (480 Views)

Re: Hide qbe list while editing interaction (web)

Double click on thre buttons (they are like spots) on upper panel between Interaction window - and main screen wchich will hide the qbe.

Occasional Visitor
Posts: 2
Registered: ‎04-27-2012
Message 3 of 6 (473 Views)

Re: Hide qbe list while editing interaction (web)


Vadim Gorda wrote:

Double click on thre buttons (they are like spots) on upper panel between Interaction window - and main screen wchich will hide the qbe.

 

Thanks Vadim, but I have 30 users and approach to each not convenient. Maybe  another solution??






Trusted Contributor
Posts: 230
Registered: ‎03-29-2010
Message 4 of 6 (457 Views)

Re: Hide qbe list while editing interaction (web)

Add the following to the end of your webserver URL:

 

?viewrecordlist=false

 

as an example:

 

http://www.mysmserver.host/sm7/index.do?viewreordlist=false

 

and see if that accomplishes what you are trying to do.  If that works, and you want this to be the default configuration for all web users, modify the same parameter in web.xml to "false" for the parameter value.

Honored Contributor
Posts: 3,978
Registered: ‎07-13-2007
Message 5 of 6 (430 Views)

Re: Hide qbe list while editing interaction (web)

To disable record list for all users regardless of the client used, enter the paramter:

viewrecordlist:0

in the sm.ini.

 

I usually recommend that customers disable record list. Especially with the collapsible forms, it takes up too much space relative to the tickets (and if you make it too small to show more of the detail record, you essentially defeat the purpose of record list anyway).

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Honored Contributor
Posts: 5,899
Registered: ‎11-10-2008
Message 6 of 6 (424 Views)

Re: Hide qbe list while editing interaction (web)

Hello John!

Nice hint. Obvioulsy this affects both win and web client.

 

What happens in the case if few records match search criteria? It will still not show qbe list and will open on screen only first record from the search result?

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