05-08-2013 02:22 AM - edited 05-21-2013 07:34 AM
Online Expert Day on Service Manager on Thursday, May 23rd ! Mark this in your calendars!
If you are a customer with a support contract, we would like to invite you to join us in the Service Manager Support Customer Forum starting May 23rd where HP product experts will be online for 24 hours to answer questions regarding:
“Upgrading to Service Manager 9.31”
Having questions regarding an upgrade to Service Manager 9.31? Customers will have the opportunity to ask any questions regarding this topic to our product team experts.
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, Professional Services and support team members and other employees join our online forums to answer your toughest technical questions. Expert Days give you a chance to talk directly with the HP Experts.
How do Expert Day events work?
Starting on May 23rd at 8:00 AM Pacific Standard Time ( 5:00 PM Central European Time; 11:00 PM Hong Kong Time) go to the Service Manager Support Customer Forum and post your questions. The Expert day will end on May 24th at 8:00 AM Pacific Standard Time ( 5:00 PM Central European Time; 11:00 PM Hong Kong Time).
HP Experts will be online for 24 hours in this forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies." An online conversation will be born!
To participate you do need access to the Service Manager Support Customer Forum .
If you don’t have access please add your support agreement ID (SAID) to your HP Passport profile and login again.
If you have a valid support contract and are still experiencing issues please send an email to firstname.lastname@example.org .
For more information on our support customer forums and how to add your support agreement ID (SAID) to your HP Passport profile please click here .
We look forward to your attendance and your questions!
If you have questions on the Expert day please reply to this message.