Error while implementing SSL in 9.31 (359 Views)
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Advisor
Posts: 22
Registered: ‎04-10-2013
Message 1 of 3 (359 Views)

Error while implementing SSL in 9.31

Hello,

 

While implmenting SSL i am getting the following error while importing signed certificate to keystore.

 

"keytool error java.lang.exception failed to establish chain from reply" 

 

I was following the attached document to do the implementation (stuck at Page 4 step 4) . Can someone let me know how do we resolve the issue? Its kinda urgent to do this installation

 

Thanks,

 

HP Expert
Posts: 243
Registered: ‎06-30-2013
Message 2 of 3 (341 Views)

Re: Error while implementing SSL in 9.31

Hi,

 

Please refer to the KM at http://support.openview.hp.com/selfsolve/document/KM1394675 for more information about the error.

Please let me know if it can solve your error or not for a further investigation.

 

Thank you and Best regards,

HP Support
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Trusted Contributor
Posts: 64
Registered: ‎07-06-2011
Message 3 of 3 (316 Views)

Re: Error while implementing SSL in 9.31

Per the error message, it sounds like you are trying to import a certificate chain as the Root CA cert.  Ensure that you are only importing the Root CA cert and not any other certs.

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