Disable Change Password option under miscellaneous from ess.do (471 Views)
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Trusted Contributor
SanjeevDas
Posts: 386
Registered: ‎06-17-2013
Message 1 of 4 (471 Views)
Accepted Solution

Disable Change Password option under miscellaneous from ess.do

Hi Experts,

 

I want to disable/hide the Change Password option under miscellaneous from the ess.do welcome page.

 

Reason: The self service users are integrated  with AD. So all password changes has to be done from AD rather then changing from Service Manager web console.  In short the self service users won't have any right to change the password. Only the system admin can change the password that too in AD.

 

How do I achieve this?

 

Thanks and Best Regards

Sanjeev

Honored Contributor
Vadim Gorda
Posts: 5,861
Registered: ‎11-10-2008
Message 2 of 4 (463 Views)

Re: Disable Change Password option under miscellaneous from ess.do

Hello,

unfortunatelly I am not looking at the system atm but maybe you are talking about option in the ESSSM menu?

 

Open menu difinition window and search for the one I posted, if the option will be there, erase it or just make false condition.

Honored Contributor
DimitarPeychev
Posts: 297
Registered: ‎11-01-2011
Message 3 of 4 (459 Views)

Re: Disable Change Password option under miscellaneous from ess.do

Hi,

 

 You can do this from the menu. Please do the following:

 

1. go to menu - ESSSM
2. you willl find change password
3. make condition as false(no one will see that option to change pwd)

HP Support
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HP Expert
NgocNgo
Posts: 223
Registered: ‎06-30-2013
Message 4 of 4 (456 Views)

Re: Disable Change Password option under miscellaneous from ess.do

Hi,

 

To disable Change Password on the ess.do menu, please take the following steps:

1. Go to your SM Window Client -> Type "menu" in the command line or go to Navigator toolbat -? Tailoring-> Menus-> Search for "ESSSM".

2. When the ESSSM menu appear, first, please try to backup the menu by unload the current menu. Or you can change the name of the current menu and add the new one with name ESSSM.

3. Diable the Change Password menu by clear the line, or change the Condition to true.

4. Save your menu and disconnect and reconnect the SM window client. 

5. Log out and log in your web client.

 

Please take those steps and let me know if you have any question or concern!

 

Thank you and Best regards,

HP Support
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