05-21-2013 06:41 AM
I need help with closing user session.
I know that inactivity time is set here: System Administration-Current maintenance-System-Inactivity timer. We have set 30 min. And after 30 minutes of inactivity user session is closed. But sometimes working in the system users are thrown out of the SM. And user can not log in the system during a period of time, an error "Autorization failed..." appears. This occurs because this user is still in System Status table as active user, and he will be able to log in only when inactivity time reaches 30 minutes.
How can I close connection after user has been thrown out of the system?? ...system does not understand this fact as disconnection....
thnk you for your help!!!
Solved! Go to Solution.
05-21-2013 06:55 AM
You have to execute 'k' command to kill the session.
type k in command column against the user session row and click execute.
In sm7.0x it does not work.
05-21-2013 07:42 AM
Better increase the allowed sessions as per alex or reduce the heartbeat interval.
05-22-2013 02:32 AM
Thank you very much!! It is a nise article. I have done forms, links and wizards according to this article, but it doesnt work...
"error in wizard.run application..."
may be, you can give me unload files of withards?? (if you hav them in your system)