12-18-2013 12:19 PM
In my production envirnoment change managemnet workflow not visible for both windows and web client.
SM version is 9.2
And before it is visible i wondering how suddenly it not visible please help me on this.
Thanks and regards
12-18-2013 09:54 PM
12-22-2013 08:55 PM
Check the jave compatibility for SM version you have installed . Also check if JAVA is properly installed on your machine ..
Are other users alos facing the issue ?
12-22-2013 11:07 PM
Can you check you application patch level if you symptom is QCCR1E67627.
It is fixed if it is so.
KM1220669 The workflow in a Change Category is not displayed if a related Task Phase includes a bla...
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."
12-23-2013 02:00 PM
You could try using a different web browser than the one you usually use.
Besides that, check for any error messages in the log file and also check for any recent changes in the system like in the workflow for example.