Symptom:In Service Manager (SM) 9.32.1001 p1, the record is locked when "Search Knowledge" for interaction is executed.Steps To Reproduce:
Fix:QCCR1E79049Workaround:Close searching tab and check the record is not locked.Reason of Post: It is "record lock" issuehttp://support.openview.hp.com/selfsolve/document/KM00692543 is posted
When trying to print I get a message "Open the print carriage access door, clear the jam and then press OK to continue." I follow instructions and I keep getting the same message. It seems as if the printer is in a loop sequence. I am desparate for HELP!
I think here is not apropriate place to post your issue.
Why don't you try this?