Printing, Personal Computing and Mobile Boards Migrated to HP Support Forums in May
Printing, Personal Computing and Mobile Boards Migrated to HP Support Forums in MayOpen Menu
We completed the migration of all boards within the Printing and Digital Imaging, Desktops and Workstations, and Mobile categories to the HP Support Forums in May. Please review this post for full details on the migration, and how to get to your content.
There is an issue when user is performing additional functionality whilst changing the status of a ticket, in this case RFS from pending status. The ensuing update entry entered by the user is not updated into the journal using either the save or ok button.
Ensure that the modify record in the display option has been selected.