Printing, Personal Computing and Mobile Boards Migrating to HP Support Forums
Printing, Personal Computing and Mobile Boards Migrating to HP Support ForumsOpen Menu
Today we’ll be migrating all boards within the Printing and Digital Imaging, Desktops and Workstations, and Mobile categories to the HP Support Forums. Please see this post for full details on the migration, and how to get to your content.
There is an issue when user is performing additional functionality whilst changing the status of a ticket, in this case RFS from pending status. The ensuing update entry entered by the user is not updated into the journal using either the save or ok button.
Ensure that the modify record in the display option has been selected.