Re: Web Site on HP Open View - Tips & Tricks (199 Views)
Reply
Honored Contributor
Mark O'Loughlin
Posts: 2,396
Registered: ‎06-01-2004
Message 26 of 40 (198 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi Ashly,

this might be of interest for your website

Hidden Surprise (Easter Egg)

Go to help, about
Hold Alt
Double click on the graphic on the left and you could see two things
Repeat sequence again to see the other one - sometimes

1) Description of the planet Moon
2) List of folks who created Service Desk
Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 27 of 40 (198 Views)

Re: Web Site on HP Open View - Tips & Tricks

Thanks Mark!! Very interesting!!!
But can't find the relation between Moon and SD!!!! Any theories ??? ;)

And it is great to know who are the people created this wonder full software. I will surly add them when i update the site. (it will be done in 3 days time)

-Ashly A K
http://geocities.com/helponhpopenview/
http://www.geocities.com/helponhpopenview
Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 28 of 40 (198 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi All!!

Please see the new page in our site.

All the updates passed by you are added. And I removed the lines about myself from the home page. I think (as of now)that make sense.

I would like to start a new page with PIC of all of us. Please send me your PIC and a brief intro lines (up to 10 lines). I think, it is high time we see each other looks!!!I am sure this will increase our rapport.

Send me to ashlyak@gmail.com (if possible mention "Intro for our site" in the subject line (but not a must!! i have a lot of free time...some time i read even the Spam, lol)

Ashly A K
http://geocities.com/helponhpopenview/
http://www.geocities.com/helponhpopenview
Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 29 of 40 (198 Views)

Re: Web Site on HP Open View - Tips & Tricks

hi!!

Any feed backs ?

Ashly A K
http://www.geocities.com/helponhpopenview
Regular Advisor
Anbu_2
Posts: 126
Registered: ‎07-06-2004
Message 30 of 40 (198 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi Ashly

It is good, and surely we will contribute for this

Best Regards
Anbuchezhian
Trusted Contributor
Alok Shrotri
Posts: 144
Registered: ‎03-14-2007
Message 31 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi Ashly,

Its a great initiative. I am really applauding. This surely helps new starters like me.

Just browsing your site, I see two links.

- 'How to check the DB....'
- 'Your DB/UI rule may....'

Both these links take us to the same page.
Am I correct in my observation?

Cheers,
Alok

PS: If I know anything new, I will surely contribute here.
Respected Contributor
Jay Mistry
Posts: 378
Registered: ‎04-26-2007
Message 32 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Ashly,

I attended a HP SM7 Webinar which gave customers information about how HP will protect their investment in Service Desk/Service Center going forward.
The slides dont seem to have "confidential" anywhere so you should be able to post these.

Jay

Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 33 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Thank you Alok for pointing this out!!! ( A Great help!!!)

Anbu Sir, We all are looking for your contribution. I know you are in this field for several years, and we can surly look up on you.

Thanks a TON Jay...I know there are a lot of people waiting for this!!!

-Ashly A K
http://geocities.com/helponhpopenview/
http://www.geocities.com/helponhpopenview
Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 34 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi All,
The changes are made.

Ashly A K
http://www.geocities.com/helponhpopenview
Honored Contributor
Ashly A K
Posts: 773
Registered: ‎06-08-2005
Message 35 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

hi!

Updated with two great inputs from George M. Menegakis

-Ashly A K
http://geocities.com/helponhpopenview/
http://www.geocities.com/helponhpopenview
Respected Contributor
Jay Mistry
Posts: 378
Registered: ‎04-26-2007
Message 36 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Ashly

HP have sent out the Q&A's from the Webinar event that you have posted on your site, please add the following link in, there is some good info in these answers.

http://www.hpsoftware.net/scc-newsletter/docs/SM7-11_06-Q_A.pdf

Jay
Occasional Contributor
migggg
Posts: 5
Registered: ‎08-15-2008
Message 37 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

The site looks great!

Has anyone figured out how to configure the app server to use over 1536MB of RAM?

If I use -Xms1024M -Xmx1536M it works fine, but if i try -Xms1536M -Xmx2048M, the service just starts and stops immediately. The machine I am trying to run it on has 4GB RAM.

Thanks,
Michael
Honored Contributor
JaS_4
Posts: 901
Registered: ‎04-25-2005
Message 38 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi Migg,
It's a Java limitation, on windows, you cannot go past 1.2G, (actually u may get to 1.3G) but once you past the limitation, it will prevent the server from starting as you have found out.
You may get higher value on Unix platforms but for windows, you will need to use windows x64bits OS which I believe allow Java limit of higher than 1.2G but I don't think SD 4.5 is supported on x64bits.
Esteemed Contributor
Venkatesha_1
Posts: 361
Registered: ‎07-13-2006
Message 39 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Hi,

You go for an alternate solution by adding another instance with 1 GB of RAM as there is a limitation of JAVA memory allocation.

HTH
Venky
Respected Contributor
Jay Mistry
Posts: 378
Registered: ‎04-26-2007
Message 40 of 40 (199 Views)

Re: Web Site on HP Open View - Tips & Tricks

Instructions of how to install a 2nd instance are outlined below:-

- Make a copy of the \server\server_settings.xml file of the installed server and place it in a different folder.
- Run the server settings editor, this will open the original server_settings.xml for editing.
- Use the editor to create a configuration profile for the new instance that you want to run. At this point we edit the logfile.txt name to identify this logfile as the 2nd service instance. Click OK to save the modifications.
- Navigate to the server folder and rename the server_settings.xml file to identify it, in this case we called ours server2_settings.xml
- Copy the unedited server_settings.xml back to its original location.
- Now make a copy of the server\bin\installservice.bat of the installed server and place it in a different folder.
- Edit the file installservice.bat and change the service name to the name you want to give the server instance.
- Add â /SETTINGS=â at the end of the â start argument. Save the file, and give the file a new name, in this case installservice2.bat
- Install the service using installservice2.bat
- recopy the original installservice.bat back into the server\bin directory


Jay
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.