04-18-2013 11:56 AM
What does this message mean
"Could not handle dropped mails actually being mails and files!"
User searched for an email within Outlook
User tried to drag this email to TRIM and the message above.
The email found was actually located in user's Inbox, so they had to go to the Inbox, where the email was located, and dragged and dropped it from there into HP TRIM. They were able to successfully drag and drop the email into TRIM.
We're trying to understand what the message means though. Any input is appreciated. Thanks.
04-18-2013 03:25 PM
04-21-2013 02:32 PM
Yeah I'd say TRIMGuru's probably right. It sounds like the error message is the result of some very unlikely event that the developer didn't actually expect to happen in the real world.
Note: Any posts I make on this forum are my own personal opinion and do not constitute a formal commitment on behalf of HP.
(Please state the version of TRIM/HPRM you're using in all posts)
HP Software Support Online (SSO): http://support.openview.hp.com