Re: Restricting available container types based on classification (398 Views)
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Visitor
BrisbaneMike
Posts: 4
Registered: ‎11-07-2013
Message 1 of 11 (407 Views)
Accepted Solution

Restricting available container types based on classification

Hi All,

 

Can anyone confirm (or otherwise shatter my hopes of) whether it is possible to restrict the types of containers that can be created within a specified classification or term within the Classification structure?

 

For example, my organisation uses containers of types 'Corporate Files' and 'Client Files'. Client Files are created automatically via integration with another application - staff cannot manually create them, which allows us to enforce certain attributes and metadata standards, however to get around this control staff are creating Corporate Files in the Client Cases classifications of our file plan.

 

I realise that one possible solution might be the application of an electric cattle prod to the posteriors of the non-complying staff, but WHS and all that...

 

BTW, we're on 7.2.

 

Any ideas? Anyone?

 

Thanks,

Mike

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Honored Contributor
EWillsey
Posts: 1,814
Registered: ‎04-20-2010
Message 2 of 11 (398 Views)

Re: Restricting available container types based on classification

You cannot restrict record types by classification.  Best you can do is adjust the "Can Use" access control for the classification so that only the integration can do it.  Though that wouldn't work if the integration is running in the context of a user (as opposed to a generic integration account).

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Visitor
BrisbaneMike
Posts: 4
Registered: ‎11-07-2013
Message 3 of 11 (358 Views)

Re: Restricting available container types based on classification

Thanks EWillsey.

 

Next question... does HP have a 'suggestions box', and how big is it?

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Honored Contributor
EWillsey
Posts: 1,814
Registered: ‎04-20-2010
Message 4 of 11 (356 Views)

Re: Restricting available container types based on classification

You mean a place to submit enhancement requests?  If so, yes.  Just submit a ticket and indicate it's an enhancement request.  I don't think they published how many are in there.  From personal experience it takes a while for them to be acknowledged.  And that doesn't mean they'll tell you if they decide to implement it. :)

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HP Expert
Greg Fraser_1
Posts: 724
Registered: ‎01-02-2002
Message 5 of 11 (345 Views)

Re: Restricting available container types based on classification

Yep. Definitely log a support case and request the enhancement as Erik has suggested.

 

Enhancements go up for review periodically and get rated on how many requests they have had for the change and how important it is. Sometimes they can go through quickly, others that are minor changes and would only really suit a handful of sites might be delayed for an extended amount of time.

 

Always log them through with a business case explaining the reason for the change. 

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard**
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Advisor
MegAtr0n
Posts: 16
Registered: ‎02-15-2012
Message 6 of 11 (319 Views)

Re: Restricting available container types based on classification

You can restrict record types by classification however you may not own the module. The option (if available) is set in your system options, classification tab, "Restrict Records under a Classification to a single Record Type" - select to allow only records of one Record Type under any one Classification. You then have the option of selecting bypass this option for paper files. Once selected a new field is exposed on the classification form "Restrict to record type".

 

 

 

Now we found this too restrictive as you can only lock down the classification to 1 electronic file/container type. A better option for us was to select a starting classification on the record type (general tab). Plus you can select "all records must be within this business classification" which locks the record type to the class. Alternatively you can leave this unselected and it just becomes a starting classification.

 

Hope this helps

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Advisor
MegAtr0n
Posts: 16
Registered: ‎02-15-2012
Message 7 of 11 (315 Views)

Re: Restricting available container types based on classification

The module you require is called "Alternate Classification"

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Visitor
BrisbaneMike
Posts: 4
Registered: ‎11-07-2013
Message 8 of 11 (308 Views)

Re: Restricting available container types based on classification

Megatron, you're a champion! This is exactly what we're after. I was sure I'd seen it in the system options at other sites and during training in the past, but was buggered if I could find it on my own system. I thought it must have been a different version I'd seen it on.

 

Looks like I'm going module shopping!

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Honored Contributor
EWillsey
Posts: 1,814
Registered: ‎04-20-2010
Message 9 of 11 (303 Views)

Re: Restricting available container types based on classification

Good point Megatron.  Unfortunately it's not a standard module.

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Visitor
BrisbaneMike
Posts: 4
Registered: ‎11-07-2013
Message 10 of 11 (273 Views)

Re: Restricting available container types based on classification

 

Megatron, apparently this isn't a genuine HP module - I haven't been able to Google it either. Would you know who wrote/provides it?

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Honored Contributor
EWillsey
Posts: 1,814
Registered: ‎04-20-2010
Message 11 of 11 (269 Views)

Re: Restricting available container types based on classification

It is a module, though not readily available in 7.x. I believe it's available in RM8 though (depending on your license).
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