02-26-2014 06:38 PM - edited 03-25-2014 01:06 PM
TRIM is hosting an Online Expert Day on March 31st to April 1st*, 2014! Mark this on your calendars!
*Note: The dates and times are in Australian Eastern Daylight Time (AEDT). Please refer below for U.S. time zones conversions.
If you are a customer with a support contract, then we would like to invite you to join us in the TRIM Support Customer Forum on March 31st to April 1st* when HP product Experts will be online for24 hours to answer any questions regarding the following topic:
IDOL Issues and Configuration
What is an Online Expert Day?
Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HP Experts!
How does the Online Expert Day event work?
Starting on March 31st at 09:00 AM Australian Eastern Daylight Time / March 30th, 3:00 PM Pacific Daylight Time / 6:00 PM Eastern Daylight Time / 11:00 PM Greenwich Mean Time, log in to the TRIM Support Customer Forum and create new posts to ask your questions. The Online Expert Day will end on April 1st at 09:00 AM Australian Eastern Daylight Time / March 31st, 3:00 PM Pacific Daylight Time / 6:00 PM Eastern Daylight Time / 11:00 PM Greenwich Mean Time.
HP Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the TRIM Support Customer Forum. If you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
If you have a valid support contract and are still experiencing issues, please send an email to email@example.com.
For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.
If you have questions regarding the Online Expert Day event, please reply to this message.
We look forward to your attendance and your questions!
HP Software Online Support Services
02-26-2014 07:27 PM
Sweet, looking forward to it.
03-30-2014 03:51 PM - last edited on 03-30-2014 07:19 PM by Maiko-I
The HP RM document content search now with IDOL has stemming configured as part of the setup, so any document content search gives more results than usually expected. For example, a document content search on 'federally' gives results of 'federally', 'federated', 'federal', etc. Previous document content searches with ISYS would only return results with 'federally'. The more traditional TRIM document content results set can be accomplished using the IDOL query search and " " or '&stemming=true'. Is this the designed search for HP RM document content searching and IDOL query search should be used to find the 'exact' term?
03-30-2014 05:17 PM
You have asked and answered your own question. ISYS was only returning 'exact' matches and IDOL returns a more internet style of like terms.
As you have suggested, I normally use "" to find exact terms and this is by design for IDOL.
This gives IDOL more flexibility in returning broader results if required by the user. Just a matter of re-training users in the terms used to return the searches that they want.
03-30-2014 06:09 PM
Also had one of my colleagues flick me this:
1. When text is indexed into IDOL server, stopwords, numbers and alphanumerics are removed from the text and the remaining text is stemmed. Stemming is the process for reducing words to their stem, base or root form (stemming is different for each language). Autonomy provides stemming algorithms that reduce word into this form. This is useful because it allows concepts to be matched regardless of the grammatical use of words. In English, for example, the words "help", "helpful", "helping" and "helped" can all be stripped down to their stem "help" without significant loss of meaning.
Autonomy provides as standard a set of stemming algorithms for the most commonly used languages. Stemming is applied after stopwords have been discarded both at index time (when content is stored in IDOL server) and at query time (query text is stopped and stemmed before it is matched).
2. Don't use wildcards without query text or you could wait a long time ...
Hope that helps
03-30-2014 06:40 PM
If you want Exact Word Matches to be the default search matching method, you need to do this before indexing:
From the IDOL Essentials Manual:
Set the AdvancedSearch config parameter to true in the config files [Server] section. This allows IDOL server to match any term or phrase that appears in quotation marks in its exact pre-stemmed form when it is queried (enabling AdvancedSearch has no notable effect on IDOLs servers index size).
If you have already indexed content into IDOL Server, it will be necessary to export your existing data, perform the DREINITAL index command, set AdvancedSearch=True in the [Server] section and restart your IDOL Server instance. Once this procedure has taken place all new content indexed into IDOL server will store non-stemmed references o the terms being indexed.
Presumably, after REINITIALisation, you'll need to reingest the backup to recreate the index of existing terms.
Set the config changes and restart the server
Restore the backup: