01-15-2013 04:00 AM
Please perform the following steps to report defects for Performance Anywhere:
In Performance Anywhere menu go to Help>Links tab>Open Ticket:
Select the "Support" option and the criticality of the issue. A single item shall appear on the right panel, click it.
Fill in the details and click "Submit". Please be as detailed as possible.
Track your tickets in SaaS Portal.
You can also open new tickets directly from here.
See the details for the ticket:
Please notice: only SaaS Portal users that are marked as "Portal User" can log defects to Performance Anywhere. The User Management area in SaaS Portal is where you manage it:
The Performance Anywhere team