Re: HP Executive Scorecard Post-Install configuration failed (279 Views)
Reply
Occasional Contributor
elangovan_1
Posts: 5
Registered: ‎06-14-2010
Message 1 of 2 (315 Views)

HP Executive Scorecard Post-Install configuration failed

Hi,

 

I am beginner to the executive scorecard 9.40 product.

 

I am facing issue in post-install configuration under dataware house section , the issues noticed was "DW Timezone updater failed".  Attached the datawarehouse logs in the attachement section for your perusal.

 

Can someone help me to resolve the issue, your early response is much grateful.

 

 

Error log:

 

Application failed.
   Error description: Could not execute requested task: initDB
   Probable cause: Task execution failed: The following error occurred while executing this line:
C:\HPXS\agora\DataWarehouse\etc\xml\dw_config_base.xml:32: The following error occurred while executing this line:
C:\HPXS\agora\DataWarehouse\etc\xml\dw_config_base.xml:41: DW Timezone updater failed. See log file: C:\HPXS\agora\DataWarehouse\log\dw_tz_update_dst.log for details.
Application terminated with error(s)
dw_foundation_setup.bat: failed. See dw_foundation_setup.log for details

 

Advisor
gokulan.j
Posts: 24
Registered: ‎03-17-2009
Message 2 of 2 (279 Views)

Re: HP Executive Scorecard Post-Install configuration failed

Hi Elango

 

Do you have this issue still and where you are trying to install? Virtual or physical and Single or Distributed?

 

 

Gokul

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.