Unable to take certificate (596 Views)
Occasional Visitor
Posts: 1
Registered: ‎08-27-2012
Message 1 of 2 (596 Views)

Unable to take certificate




I have a problem with certificates. I would like to take "Selling HP SMB Solutions, Rev. 11.41" course but I can´t start. If I click on launch button it always redirets me to this page http://wepcontent-pro-dmz.austin.hp.com/unauthorized.html.



Thanks for response

Matěj Mikulec (HP Learner ID: PL71934899)

SALTO spol. s.r.o.

Neighborhood Admin
Posts: 252
Registered: ‎10-28-2010
Message 2 of 2 (557 Views)

Re: Unable to take certificate

Hi Matej:

I've reviewed the training and it's working. I suspect that your profile in the HP Partner Portal is preventing you from taking this course.

You must employed  by an HP Partner company in order to take this training. If you are, you need to escalate this to the EMEA regional support team for resolution.


Email:  expertONEsupport.emea@hp.com


Please let me know if you have any additional questions.

Thank you,

Karl Kovacs
Global Partner Enablement/HP ExpertOne Program - Hewlett Packard
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