How I can take certificate after passing testing at Personvue.com? (815 Views)
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Occasional Contributor
ErickLans
Posts: 1
Registered: ‎04-25-2012
Message 1 of 3 (815 Views)
Accepted Solution

How I can take certificate after passing testing at Personvue.com?

Hi!

 

I've passed test HP2-H20 at personvue.com.

 

But in HP Smart portal, status is shown as Incomplete.

 

What I need to do?

 

Thanks!

 

Post in Russian

Neighborhood Admin
karlkovacs
Posts: 184
Registered: ‎10-28-2010
Message 3 of 3 (768 Views)

Re: How I can take certificate after passing testing at Personvue.com?

Can you please let me know if your status still shows "incomplete"? If so, I will need more information in order to assist you.

 

Please email me:

karl.kovacs at hp.com 

Thank you,

Karl Kovacs
HP ExpertOne Program - Hewlett Packard
hp.com/ExpertOne
Respected Contributor
msissons
Posts: 68
Registered: ‎01-03-2012
Message 2 of 3 (812 Views)

Re: How I can take certificate after passing testing at Personvue.com?

[ Edited ]

Congratulations!!

It can take up to a week to have exam data and transcripts updated in the portal.  If it's been longer than a week please let us know which country you are in and we can give you the support team email address.  The support team will be able to investigate why your status is still showing as incomplete.

I am an HP Employee
http://www.hp.com/go/expertone
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