What’s the secret to spending less IT time on “break / fix”?

Would recovering 20-30% time in your day by spending less time on routine operations and break / fix activities interest you?  Sure.  Who wouldn’t be interested?  The big question is how. While it’s an all too familiar story, businesses tell us that shifting resources from operations to innovation is still one of their biggest challenges.

 

Quote1_IDC.jpg

 

A need for continued IT investment is one factor. A recent Information Week survey found that while IT has excelled at achieving cost-efficiency, there’s a downside. The focus on efficiency might have devalued IT in the eyes of the rest of the organization. According to the article, only 32% of IT respondents reported that IT plays an extremely important role in business innovation. Only 25% of non-IT respondents thought so.

 

Increased automation is also important. IT solutions, such as HP ProLiant Gen8 servers and the recently announced HP Converged Storage portfolio, are delivering tremendous automation that’s shifting the balance towards innovation.

 

IDC Quote

 

However, in a newly release IDC, IDC Market Spotlight: Benefits of IT Training and Certification, sponsored by HP, (January 2013) shows that IT skills can play a big role in turning the tide on the operations vs. innovation problem.

The spotlight shows that skilled teams spend a lot less time on operations. That means they have more time to drive innovations through new IT solutions that increase business competitiveness and accelerate performance.

 

IDC found that:

  • High performing archiving and retrieval teams spend 28% less time “fixing” problems
  • High performing data backup and recovery teams spend 21% less time “fixing” problems
  • Teams managing endpoint security solutions have 20% more time to spend helping end users

In fact, IDC stated that certifying the skills of IT staff members is the single biggest predictor of IT project success. That’s a bold statement.

 

So what does that mean for you?  It means that skills development could be one of the most important things you can do to break out of the operations and break / fix trap.

Read the report to learn more about the impact of team skill on IT project success, and how business can move beyond operations and cost-efficiency to become a source of organizational innovation.

 

For more information on optimizing your own IT skills, check out My ExpertOne for training and certification recommendations, plus free learning opportunities – all based on your interests and background.

 

Already ExpertOne certified? Log in to easily track your certifications, upgrades and benefits available exclusively to HP certified professionals.

Comments
poornapragnaps | ‎04-12-2013 04:44 AM

Hi Team,

 

I had been trying to get certified for this “Application Life Cycle Management ver 11.00”. Or Its should be fine even if you refer to the HP Institutions or any HP’s third party.

 

Please help to get Certified for this course.

 

Pls let me know ASAP

poornapragnaps | ‎04-12-2013 06:49 AM

Thanx for the rely.

 

Well  ,

 

Certainly i had been trying these link but not able to get  the  person or the link to get this certificate course.

 

I had been using this Application  Life Management ver from 9 - 11 version.

 

Now i need to have in-depth knowledge of our ALM ver 11. hence i need ur help.

 

here all my serveral reply from  the HP.

 

'HP ExpertOne Program Office - AP' <expertonesupport.ap@hp.com>

 

{

Hi Poorna,

 

Thank you for your email.

 

Please be informed that we have addressed you issue to the concerned team. We will keep you posted on the status as soon as possible.

 

Do contact us in case of ant clarification or information on the same.

 

 

Best regards

Theresa D.

GBS - ExpertOne Specialist}

 

--------

 

 

Hello Poorna,

 

Kindly be informed below mentioned certification would cost you $ 100 to $200 .and this exam will be delivered through Pearson Test center. You have to purchase the study material from ELP and ELSP.

 

Best regards,

Amith

GBS - Specialist

WW Certification & Learning.

Hewlett-Packard

Make it Matter

 

-------------------------

 

 

 

 

Hi Poorna,

 

Thank you for your email.

 

Please find the attached certification datasheet on the “Application Life Cycle Management ver 11.00”. Hope this helps.

 

Do contact us in case of any clarifications on the same.

 

 

Best regards

Theresa D.

GBS - ExpertOne Specialist

 

 

-------------------------------------

 

 

 

From: Sheeba, S.Nair [mailto:snair.sheeba@hp.com]
Sent: 12 April 2013 PM 03:37
To: Poorna Pragna
Subject: RE: Application Life Cycle Management ver 11.00

 

Hi Poorna,

 

In that case you may have to contact any of the PearsonVUE Centre as mentioned in my below mail, Since all AIS(entry level) exams are administrated by Pearson.

 

 

 

Regards,

Sheeba

 

 

-----------------------------------

 

 

 

Dear Poorna,

 

Please check with HP directly regarding the test preparation content.

 

Thanks

 

Mohamad Ramadan
Client Service Support - Middle East
Pearson

Always Learning
Learn more at www.pearsonvue.com

 

From: Poorna Pragna [mailto:poornapragna@amberroad.com]
Sent: Thursday, December 20, 2012 12:02 PM
To: Pearson VUE EMEA HP Support
Subject: HP ASE - Application Lifecycle Management Implementations v11
Importance: High

 

Hi Team,

 

I would have registered to take exam for “HP ASE - Application Lifecycle Management Implementations v11” now I need the in depth content or training materials to take up this exam.

 

Please help any documents or free learning any URL or PDF or anything you have in your database.

 

Poorna.

 

This email was sent by a company owned by Pearson plc, registered office at 80 Strand, London WC2R 0RL.
Registered in England and Wales with company number 53723.

 

 

Neighborhood Admin | ‎04-12-2013 08:19 AM

You have come to the right place. ExpertOne has several places to post questions.

Join our LinkedIn ExpertOne community and we can continue the conversation there.

 

karl

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