Black page with ePrint. (583 Views)
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Occasional Contributor
Christian Scherbel
Posts: 3
Registered: ‎10-29-2008
Message 1 of 2 (583 Views)

Black page with ePrint.

HP Color LaserJet 2605dn prints complete black page via ePrint (should PDF, picture or Excel List)


HP LaserJet 1320 prints without problems via ePrint ....

Printer: HP CLJ 2605dn, HP LJ 1320  (1320 works)
OS: Android 4.0.4 on Sony Xperia T (LT30p)
ePrint: v2.1.0 of Google Play

Has never worked

 

Printer firmware is up to date
Printer works on pc

Only problems with smartphone


someone has an idea?  

mfg, cs

Neighborhood Moderator
MarcAF
Posts: 20
Registered: ‎01-11-2012
Message 2 of 2 (567 Views)

Re: Black page with ePrint.

Hi Christian,

 

Your post is related to HP ePrint, not HP ePrint&Share.

 

You should redirect your support request to the following email address: webservices_support_en@mail.support.hp.com

 

Also you can contact HP on the following URL to get help with your specific printer HP CLJ 2605dn:

 

http://www8.hp.com/us/en/contact-hp/contact.html

 

Best Regards,

 

Marc

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