HP BladeSystem - Cisco branded interconnects support? (52 Views)
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Registered: ‎01-09-2007
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HP BladeSystem - Cisco branded interconnects support?

Frank had a Cisco support question:




Hello Team,


If a customer is a 3120, or a FEX , or a Cisco MDS in our BladeSystem, can they choose to cover those components under their existing Cisco support?




Steve replied:



Yes they can.

The Cisco FEX is assumed to be covered by existing Smartnet support, as it considered a line card to the Nexus switch it is attached to.

For all other switches, these carry an HP warranty underwritten by Cisco, but a customer can elect to go to Cisco and purchase a smartnet contract directly.  





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