Problems with OA 4.11? (2047 Views)
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Occasional Advisor
Posts: 9
Registered: ‎02-15-2011
Message 1 of 15 (2,047 Views)

Problems with OA 4.11?

I recently upgraded all 6 of my C7000s from OA 4.01 to OA 4.11. 

 

A week later, two of them, at different times seem to have lost access to the blades (I have 16 in each) and then reacquires it back within 10 seconds.

The alert mail shows this for each blade:

EVENT (30 Mar 13:31): Blade in bay 8 status has changed to: Failed.

 

Blade, "CUTTER", has changed from OK to Failed.

Only to get it right back

 

EVENT (30 Mar 13:32): Blade in bay 8 status has changed to: OK.

 

Blade, "CUTTER", has changed from Failed to OK.

 

This happened again this weekend,  once per blade server, a couple hours apart. Its always the same bladecenters.

The individual blades stay up.  This seems to be an ILO connectivity issue, but I don't know why. Any ideas and help is greatly appreciated.

Occasional Advisor
Posts: 9
Registered: ‎02-15-2011
Message 2 of 15 (2,020 Views)

Re: Problems with OA 4.11?

Update: It happened again this morning:  All 16 blades report the same..

 


Apr  1 06:30:34  OA: Management Processor on Blade 8 appears unresponsive.
Apr  1 06:30:34  OA: Management Processor on Blade 9 appears unresponsive.
<snip>
Apr  1 06:30:59  OA: Management Process on Blade 4 appears responsive again.
Apr  1 06:30:59  OA: Management Process on Blade 2 appears responsive again.

<etc>

Trusted Contributor
Posts: 398
Registered: ‎10-20-2009
Message 3 of 15 (2,018 Views)

Re: Problems with OA 4.11?

Stuart,

 

Which ILO generation (2, 3, 4) and what version of ILO firmware on them?

 

Ken

Occasional Advisor
Posts: 9
Registered: ‎02-15-2011
Message 4 of 15 (2,012 Views)

Re: Problems with OA 4.11?

ilo2 are at 2.23

and ilo3 are at  1.55, 1.65 or 1.70 

thanks

 

HP Pro
Posts: 305
Registered: ‎03-07-2013
Message 5 of 15 (2,006 Views)

Re: Problems with OA 4.11?

send me a showall for all c7000, in private message ;)

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Honored Contributor
Posts: 742
Registered: ‎10-26-2005
Message 6 of 15 (2,003 Views)

Re: Problems with OA 4.11?

I can tell you that, since I did the update through Oneview to SPP 2014.02 on my blade enclosure, I have had similar things twice in 3 weeks... No further messages behind. 3 Gen8 blades in the enclosure all updated to latest SPP... If I receive the message again I will post the exact information...

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Respected Contributor
Posts: 214
Registered: ‎08-31-2011
Message 7 of 15 (1,968 Views)

Re: Problems with OA 4.11?

I am seeing the same thing on the two chassis worth of BL465c Gen8 blades that I've updated to 2014.02.  I left the OA at 4.01.  It looks like it's something with the 1.40 Firmware.

Occasional Advisor
Posts: 9
Registered: ‎02-15-2011
Message 8 of 15 (1,964 Views)

Re: Problems with OA 4.11?

HP tells me that I have to run SP2014.02 on all my blades and my problems will go away... Humm.

 

HP Pro
Posts: 305
Registered: ‎03-07-2013
Message 9 of 15 (1,960 Views)

Re: Problems with OA 4.11?

or those who have problems, sent me by private message, showAll report

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Honored Contributor
Posts: 742
Registered: ‎10-26-2005
Message 10 of 15 (1,957 Views)

Re: Problems with OA 4.11?

Stuart,

 

My entire enclosure is running 2014.02 (OA, VC and blades) and I see these issues as well....

 

 

Kr,

Bart

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Occasional Advisor
Posts: 6
Registered: ‎05-02-2012
Message 11 of 15 (1,890 Views)

Re: Problems with OA 4.11?

I have lost iLO access (server unresponsive) to almost all servers in 20 x c7000 enclosures.

 

Different servers (BL460c/BL490c/BL2x220c from G1 to G7).

iLO 2.23

OA 4.01/4.11/4.20

 

It's happened after unsucceful network firmware upgrade (with SPP 2014.02) on some BL460c G1 servers.

NIC configuration data lost (including MAC addresses, etc), NIC adapter is disabled.

 

This is known bug of SPP 2014.02.

http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/HP-Proliant-DL380-G5-NIC-s-not-found-after-fi...

 

Looks like, corrupted NIC's have send some incorrect packets or MAC addresses conflict, which almost destroys all management network!!!

 

I can recover servers only by issues "reset server" command on OA modules. But i can't hard restart for hundreds of servers!

 

Servers which was not restarted by "reset server" still "Critical error"/"Unknwon" state.

 

Occasional Advisor
Posts: 6
Registered: ‎05-02-2012
Message 12 of 15 (1,883 Views)

Re: Problems with OA 4.11?

Fantastic!

All iLO 2 interfaces in our management vlan is stuck!

Even non blades servers!

 

# hponcfg
HP Lights-Out Online Configuration utility
Version 4.3.0 Date 12/10/2013 (c) Hewlett-Packard Company, 2014
ERROR: Error communicating with ILO
ERROR: Unable to communicate with the Management Processor.

 

I can't restart iLO 2 without completely remove power from the servers!

 

p.s. iLO 3 was not affected.

HP Pro
Posts: 305
Registered: ‎03-07-2013
Message 13 of 15 (1,855 Views)

Re: Problems with OA 4.11?

Hi All

 

OA v4.11 and v4.20 contain an OpenSSL version that has the vulnerability for  Heartbleed

 

iLOs are NOT vulnerable as they don't use SSL/TLS libraries that contain the TLS heartbeat extension BUT, we are receiving reports that the script that test for the HeartBleed bug is causing iLO2 to stop responding and the blades have to be refused to recover iLO2 functionality.  

 

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Occasional Visitor
Posts: 1
Registered: ‎04-08-2014
Message 14 of 15 (1,705 Views)

Re: Problems with OA 4.11?

I was being flooded with lots and lots of these messages until I turned SIM off.  Then they all stopped.  Working with HP Support now to be able to use SIM again.

 

Ben

Respected Contributor
Posts: 214
Registered: ‎08-31-2011
Message 15 of 15 (1,636 Views)

Re: Problems with OA 4.11?

I upgraded the two chassis that I was seeing the alerts from to firmware 4.21 and it looks like that finally stopped the "Blade, "xxxx", has changed from Failed to OK." flapping.

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