05-24-2013 08:21 AM
SIM is giving me the above event every so often and I'm puzzled, not just because the C7000 it's complaining about has never had its midplane replaced. If I CLI onto the active OA and do 'show enclosure info' it shows me the correct serial number, and resetting it doesn't seem to help. Both OA's are on the latest firmware.
Anyone seen this before?
05-28-2013 01:41 AM
Yep, SET ENCLOSURE SERIAL_NUMBER as laid out in the documentation. There's nothing else I can see that I can do.
05-29-2013 06:40 AM
Ok, that's the correct procedure, check that Part Number is set for this enclosure? attaching a show all would also be helpful. What SIM are we talking about? Have hotfixes been installed?
05-30-2013 01:37 AM
We definitely have a part number in there:
Enclosure Name: C7000Cen
Enclosure Type: BladeSystem c7000 Enclosure
Part Number: 412152-B21
Serial Number: 1Z34AB7890
Midplane Spare Part Number: 414050-001
Solutions ID: 0000000000000000
Power Distribution Unit:
PDU Type: [Unknown]
PDU Spare Part Number:
Onboard Administrator Tray Information:
Type: HP BladeSystem c7000 Onboard Administrator Tray
Spare Part Number: 416000-001
Serial Number: OI77MU3999
but no, I doubt any hotfixes have been applied. I've also just noticed the PDU info is blank there whereas on the other enclosure in that room it's not blank. I've set the PDU_TYPE to 1 so we'll see what happens.
06-05-2013 03:11 AM
No, I'm still getting the emails. I'll look at hotfixes today hopefully. There's now no difference between the enclosures in that room.
06-17-2013 06:24 AM
If possible after applying the hotfixes, try to delete and rediscover the enclosure, sometimes this helps because even if the issue persists a wrong value resides within the database.
07-18-2013 09:09 AM
I've added the hotfixes and deleted the enclosure. For some reason it's come back with exactly the same name it had before, which has the serial number in it. The other enclosure in that room doesn't which is odd.
I'll see if I get the usual emails overnight!
08-22-2013 04:41 AM
I'm back on this, only taken me a month :)
We're still getting the events logged so I've just deleted the enclosure and rediscovered it. It still comes back as C7000Cen_1Z34AB7890 even though that name is not defined anywhere that I can see. Surely once it's deleted from the database it's actually deleted? Is there a cache somewhere?
I've been all over the TCP/IP settings, DNS settings etc and everywhere APART from SIM it's simply called C7000CEN.