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HP Autonomy is powering Big Data analytics, information governance, data protection and digital marketing across the enterprise. Join the conversation and gain industry insights.

Digital Marketing

Marketing to today’s consumers requires the ability to engage them across all channels and devices -- including laptops, smartphones, and tablets -- with offers that are personalized and timely.

Information Analytics

The ability to understand your information allows you to capture valuable insights, and uncover opportunities that can help you gain a competitive advantage.

Information Governance

Information today must be managed for compliance with a range of guidelines for business, legal, and government regulations.

Information Management

Protect your information regardless of where it resides, including on premises, in the cloud, or on mobile devices.

Data Protection: Don’t just report on your backup environment, analyze it!

The Value of Analytics in Backup Environments.pngIs the ever-growing data that your organization has to back up seen as anything more than just ‘something to deal with’? What if it could be leveraged as an asset which adds value to the business? In this post, I’m going to show you the value behind analyzing your backups and about the HP Adaptive Backup and Recovery solution that helps organizations.


Continue reading to learn more about the importance of backup analysis and get a re-cap of last week's webcast with Gartner analyst Dave Russell. 

Inside HP Haven: Copying data between Vertica clusters

Copying Data Between Vertica Clusters.JPGEditor’s note: Last fall, the HP IDOL and HP Vertica teams joined forces to form the HP Big Data unit, centered on HP Haven. We’ve invited a group of HP Big Data developers to share their expertise. Norbert is a HP Accredited Solutions Expert for the HP Big Data Platform team.


The HP Vertica Analytics Platform supports different methods for copying data between Vertica Clusters. The most holistic method, using the vbr.py utility, allows the entire database to be copied between environments. However, this approach may not be suitable for use cases in which more granular control over what is copied is needed or if the topology of the clusters differs.


Continue reading to learn the different ways you can copy data between clusters. 

Step into the age of the new attorney

Legal IT for the Modern Attorney.jpgWelcome to 2015, alternatively classified as the year of Big Data, the year of the Internet of Things (IoT), the year of the app, the year of the cloud, the year of the drone, or the year of predictive analytics… depending upon which media outlet you happen to follow. While it's hard to say which of these predictions will prove most accurate collectively they demonstrate how quickly our world is changing around us.


Keep reading to see how the world of legal IT and information governance is changing for today's attorney. 

There's an App for that: How the Digital Trinity is shaking up eDiscovery

eDiscovery in the Cloud.jpgFor the legal profession, February means it's that time of year again: LegalTech 2015 is about to begin and along with it will come new insights, old friends, and no small amount of hyperbole about this earth-shattering new technology or that ground-breaking case. The eDiscovery industry continues to grow, continues to mature, and continues to respond to external changes at a pace far greater than the legal profession is accustomed. Indeed, compared to the normal pace of life as a litigator, judge or regulator eDiscovery moves like a heavily-caffeinated road runner!


Keep reading to see how mobility, cloud, and analytics is shaking up the world of eDiscovery.

Happy New Year from HP Optimost

Annie Weinberger.jpgBlog post by guest blogger, Annie Weinberger, General Manager for HP Aurasma and HP Optimost.


Happy New Year from HP Optimost! With the New Year, we are very excited to share what we’ve been working on that will make 2015 our customers’ most successful year...


Continue reading to see what changes the HP Optimost team has planned for 2015.

Prepare for eDiscovery through better Information Governance

HP at LegalTech New York 2015.pngIt’s that time of year again! Many people are getting ready for the big event. No, I don’t mean the Super Bowl, although I’m sure the Seahawks and Patriots are in full prep mode (Go Pats!). The big event I’m talking about is LegalTech New York 2015


Over 100 exhibitors and thousands of attendees are preparing to converge on New York for what should be an exciting show focusing on technology for the legal industry. (Hopefully they’ll get all the snow cleaned up by then!) Exhibitors have been busy preparing their booths, messaging, and demos while attendees have been reviewing the show guide to decide which educational sessions to attend and which vendors to meet with in the exhibit hall... 


Keep reading to see what the HP Information Governance team has planned for #LTNY15. 

Data Protection: Training the team on HP Backup Navigator 9.0 in Slovenia

Ljubljana, Slovenia.jpgMany of HP Data Protector team were in Slovenia last week for a Train the Trainers tech session. A beautiful country, Slovenia remains a hidden treasure of Europe (though more and more people are becoming aware). I’d highly recommend planning a trip within the next couple years before the word spreads. There is no bad time to visit. Ljubljana, easier to pronounce than it looks (loob-ul-jana), is a breathtaking quaint European city surrounding a small mountain where the castle overlooks the town.


Keep reading to learn more about the beautiful Ljubljana and get a sneak peek at the new features of HP Backup Navigator 9.0. 

Working with verbatim responses in post-call surveys

Verbatim survey responses.jpgThis blog post is a continuation of my initial post on the topic of post-call surveys: Best Practices for Post-Call Surveys. If you need a bit more background on post-call surveys before reading about why you need to include verbatim responses in your post-call surveys, definitely check out the first article.


Before writing my initial post-call survey blog, I was reading an online article titled “How to  Make Your Post-Call Survey Results More Accurate” by Michael Stanford (paywall), and it really intrigued me. He wrote about a personal post-call survey experience in which the questions asked did not include one asking specifically if the service issue was resolved.


Read on to learn why verbatim responses are important and how HP Explore can help you better understand them. 

#GetEngaged in 2015

Behind the Scenes at HSN.jpgI’m excited to kick off the new year with my first blog and a few key announcements around our first customer events of the year.


Our EMEA Marketing Optimization User Forum is set to take place at the Conrad Hotel in London on March 5. HP Exstream, HP TeamSite, HP MediaBin, and HP Optimost customers and partners from across Europe should attend to gain key insights into market trends, best practices, and the latest product releases, as well as plenty of opportunities to network with members of the Marketing Optimization team and other customers.


Keep reading to get a sneak peak at what other customer events we have planned.

Accelerate 2015: Go under the hood of the HP Haven Big Data Platform

Under the Hood of HP's Big Data Platform.JPGBlog post by guest blogger, Jeff Healey, Director of Product Marketing, HP Software Big Data Unit


It’s a new year, and there’s plenty of buzz around data. Machine data. Business data. Human data. Structured. Unstructured. Even semi-structured data. It’s a lot of data… and it continues to grow and is ripe with potential business value. 


With all that data out there, it can be hard to manage and understand it, let alone derive insights from it. Fortunately, HP’s Haven Big Data Platform is at the front of the pack with powerful analytics...


Keep reading to learn more about our "Under the Hood" of HP's Big Data Platform webcast series.

Data Protection: HP Backup Navigator vs. Backup Related Information Collector and Keeper (BRICK)

HP Backup Navigator vs. BRICK.jpgIn May 2014, HP released HP Backup Navigator, an integrated web-based solution for analyzing, trending, troubleshooting and reporting on HP Data Protector backup and recovery for both physical and virtual infrastructures. 


Prior to this, a non-HP and independently created tool called Backup Related Information Collector and Keeper (BRICK) was available, which statically collected information using a command line interface and presented the information graphically.


Keep reading to see how HP Backup Navigator and BRICK compare. 

Next HP Qfiniti User Group – March 12 in Florida!!!

HSN HP Qfiniti User Group.jpgI’m very excited to share with you that the HP WFO Software (think etalk Qfiniti and Explore) user community has set a date for their next User Group meeting. 


Continue reading to learn more about HP Qfiniti's next user group. 

Twice as nice: See how HP Structured Data Manager customers increased data access & lowered costs

MKK Case Study.JPGThe New Year has arrived, and of course everyone is talking about their resolutions. But I want to start 2015 talking about one of my goals from 2014. That goal was to showcase more customer stories about why they chose HP Structured Data Manager (HP SDM). I was elated to blog about the HP IT Case Study in September, but I knew we had many more use cases to share. Today I am so excited to announce not one, but TWO customer case studies that emphasize increasing data access and lowering costs!


Keep reading to find out more about HP SDM's two new case studies.

HP WFO Software is expanding again!

Happy New Year!


We continue to invest in the HP WFO Software business and I wanted to share some exciting news! We recently made another investment in our HP WFO Software Professional Services team adding a new manager to the group to oversee all delivery activities.


Keep reading to learn more about the HP WFO Software team's new addition.

Exploring social insights at HP Discover Barcelona

HP Explore at HP Discover Barcelona.jpgHappy New Year! Excited to dive into 2015, but first a quick recap of my time at HP Discover in Barcelona early last month.


What a town and what an event. Along with colleagues Will Cook and Martin Cuellar, we manned the HP ExploreCloud – Social Media Command Center (SMCC), powered by HP Haven.


Continue reading to see what insights Dan gained in Barcelona.

Continuous innovation and integration key to evolving ECM

Nucleus Research Report - ECM Value Matrix 2H2014.JPGAll organizations need to continuously innovate in order to evolve and stay relevant. This can be especially true in the enterprise content management (ECM) market. As the amount and types of content grow, technology must grow and change with it. Recognizing this rapidly evolving ECM market, Nucleus Research, Inc. recently published its ECM Technology Value Matrix for the Second Half of 2014. HP was positioned as a clear market leader based on usability, functionality, and innovation.


Read more to see why HP was positioned as a market leader in Nucleus Research, Inc.'s latest report. 

Reintroducing Roger Lee

Roger Lee.jpgI am very pleased to share that, as of December 15, Roger Lee has rejoined the HP WFO Software team as Senior Director of Product Marketing. This move is something of a homecoming for Roger. Roger worked with the Qfiniti and Explore product lines as an employee of etalk and then Autonomy for five years beginning in 2004. But after being gone for six years honing his customer experience craft, he couldn’t stand it any longer!


Keep reading to see what Roger is looking forward to most as the newest HP WFO Software team member. 

What’s best: Cloud or on-premises archiving?

Cloud Archiving versus On-Premises Archiving.jpgI often get asked what’s best, a cloud-based or on-premises archiving solution? Both types of archiving provide unique benefits to support corporate and regulatory compliance, legal preparedness, performance optimization, and policy management. 


Continue reading to grab a copy of Gartner's Market Trends report and see the benefits offered by each solution.

Wishing you Happy Holidays!

Happy Holidays from HP WFO Software.jpgI don't know if you experienced 2014 the same way I did, but this year seems to have flown right by for me. And it has been a downright blur since early September when I took over leadership of the HP Qfiniti and HP Explore team.


Continue reading for a re-cap of HP WFO Software's whirlwind year.

HP again named a leader in Gartner’s Magic Quadrant for Customer Communication Management Software

Gartner Magic Quadrant for CCM Software.pngFor the last 15 years, HP Exstream has consistently been recognized as a leader in customer communications management software by press and analysts. That trend continues with the recently released Gartner Magic Quadrant for Customer Communication Management Software (CCMS).


Keep reading to download a complimentary copy of the report and see how HP Exstream is leading the pack. 

Not your father’s Information Governance

Information Governance.jpgTraditionally Information Governance (IG) initiatives have been centered on compliance and records management to help organizations minimize risk. In this new information landscape, however, there is much more than just risk hidden in that seemingly insurmountable mountain of data. There is considerable value in all of this information. Balancing risk AND value in an IG strategy can be quite challenging...


Continue reading to download a complimentary copy of the IGI's latest white paper. 

Save Oct 4-6 for #HPEngage15

HP Engage 2015.jpgBreaking news!  Our second annual customer conference, HP Engage, will be held in San Diego on October 4-6, 2015.  Plenty of time to secure the time on your calendar! 

We do not yet have a registration page or early bird rate, but I wanted you to know as soon as we were sure.  Please block your calendar and join us for a couple days in sunny San Diego...


Continue reading for a sneak peek at what we have planned at HP Engage 2015.

If you’re going to be an eDiscovery “player,” don’t be a “mature” one

Radicati eDiscovery Market Quadrant.jpgIt’s a rare instance when you are proud not to be considered “mature” by a very credible person. The Radicati Group, a technology market research firm, recently published their 2014 Market Quadrant for eDiscovery which “provides a comparative view of key players in the eDiscovery market.” You would expect HP, who is celebrating 20 years in the eDiscovery business – just about as old as the eDiscovery business itself – to be considered a “mature player,” but we were not. Should we be upset? Not in this case, because we were identified as a “Top Player.”


Read on to see why HP eDiscovery was ranked as a Top Player in the market. 

The secret to Information Governance success: Focus

HP Discover Big Data.JPGI was fortunate enough to attend last week’s HP Discover event in Barcelona. This event, held once a year outside North America for thousands of HP’s top customers, is a place to discuss the most pressing issues facing IT professionals at all levels in the organization. HP held dozens of executive customer meetings onsite, and also had a number of well-attended speaking sessions, with Information Governance (IG) as a central theme.


Read on to see which key themes emerged from HP Discover Barcelona. 

HP WFO leaders explain our product line

HP Qfiniti.JPGOn the heels of announcing a name change for the business group responsible for HP Qfiniti and HP Explore (we’re now called HP WFO Software), we needed to make a few changes to the HP Qfiniti summary video. So, here’s the slightly updated version for your viewing pleasure. Comments welcome!


Continue reading to watch the HP Qfiniti video. 

Augmenting the HP Discover Experience

Aurasma at HP Discover Barcelona.jpgBlog post by guest blogger, Annie Weinberger, General Manager for HP Aurasma and HP Optimost.


Whether or not you made it to Barcelona for HP Discover last week, I want to share two of the biggest draws of the show. Our Social Media Command Center has become a Discover fixture. It attracts a lot of attention on the show floor—and you can see why...


Read more for a closer look at what the Marketing Optimization team shared at HP Discover Barcelona.

Three ways NASCAR is getting it right

NASCAR.pngHP and NASCAR have a long-standing corporate relationship. NASCAR uses several HP technology solutions and services to help drive their sport, and HP co-markets with NASCAR in a number of ways. One of those ways gives us an opportunity to showcase these technology solutions to our customers on race day.


Read on to see how NASCAR is getting customer engagement right.

Information Governance: Announcing HP’s Intelligent Retention & Content Management solution

HP Intelligent Retention and Content Management.pngAt HP Discover Barcelona today, its new integrated software and hardware solution for Intelligent Retention and Content Management. Combining the strength of HP ControlPoint, HP Records Manager and HP StoreAll storage, we’re able to help organizations across the globe intelligently manage data throughout its lifecycle to drive increased value and business performance while reducing risk and cost.


Read more for a closer look at HP Intelligent Retention and Content Management.

See how HSN uses HP Qfiniti

HSN HP Qfiniti.JPGWe debuted this customer case study video at HP Engage back in September.  It shows how leading customer HSN is getting fantastic value out of HP Qfiniti


Read on to watch our HSN case study video.

Data Protection: Don’t forget your backup app

Read the fine print.jpgWhen IT admins get asked to protect a new application or change the protection strategy for a newly critical application, they need to be able to leverage any and all capabilities they have to ensure they can provide maximum business assurance for their organization. With a gamut of options available, there are plenty of vendors who like to promise that you can obsolete a core technology, such as backup.


Read more to learn why you should be wary of those promises...

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About the Author(s)
  • With over 15 years’ experience in product marketing and sales with enterprise software companies, Becky brings considerable expertise to HP’s Information Archiving product marketing team. In her role, she is responsible for cultivating go-to-market strategy, messaging, and content. Becky enjoys working with clients, partners, and prospects to gain a better understanding of the information archiving needs, priorities, and issues affecting enterprises
  • Beth Demirjian leads HP Autonomy's digital strategy including search, social, mobile and email and has 15 years experience in enterprise software. She resides in San Diego, CA.
  • Chris Surdak is a Subject Matter Expert on Information Governance, analytics and eDiscovery for HP Autonomy. He has over 20 years of consulting and technology experience, and holds a Juris Doctor from Taft University, an MS from the Wharton School at the University of Pennsylvania, a CISSP Master's Certificate from Villanova and a BS in Mechanical Engineering from Penn State. Chris is author of the Big Data strategy book, "Data Crush," which was recently nominated as International Book of the Year for 2014, by GetAbstract. Chris is also contributing editor and columnist for European Business Review magazine.
  • Claire Dominy is a Digital Marketing Manager at HP Autonomy and is currently based in Houston, TX.
  • Da Hye Huh serves as the Director of Product Marketing for Autonomy IDOL.
  • Dan Burke serves as a vice president of HP Software. He is in SME within Power and Emerging technologies, focused on HP Autonomy Explore and IDOL based solutions, such as multi-channel analytics and knowledge management.
  • David Brown is a Product Marketing Manager at HP Autonomy, where he leads product marketing for several of HP’s Information Governance solutions.
  • David Humphrey, CTO of Video Surveillance for HP Autonomy oversees operations for Video, pioneering intelligent video-analytic technologies for international installations. Mr Humphrey has over twenty years experience in advanced video-analytics, with seventeeen years on security applications, as a leading provider of security and surveillance solutions to defense agencies, governments and major corporations around the globe.
  • David Roy has over 27 years of experience in Software Engineering, with expertise in the areas of Digital Asset Management, Image Science and Image Processing. David led the HP MediaBin Development Team for over 15 years and now works in the HP Autonomy Professional Services group.
  • Dominic Brown is Vice President, Meaning Based Governance at Autonomy, Inc. At Autonomy, Brown employs his 15 years of legal and IT experience, along with Autonomy’s unique technology, to help organizations address challenges with eDiscovery, compliance, and records management.
  • Fernando Lucini has been with Autonomy since 2000 and serves as Chief Technology Officer. As Chief Technology Officer, based at Autonomy’s headquarters in Cambridge, UK, Mr Lucini is responsible for defining the overall technology vision and strategy for HP Autonomy including the long term product roadmap and evangelising to customers and to the rest of HP, overseeing and sponsoring some of the world’s largest and most complex information systems across a range of industries.
  • Gagan Bhatia serves as WW product marketing manager for Enterprise Data Protection software within HP Autonomy business unit. He has over 15 years of experience in developing and marketing enterprise software including archiving, data protection, and information management solutions. He is based in San Francisco Bay Area.
  • George Tziahanas leads product management and strategy for HP Autonomy’s Legal and Compliance Portfolio, including its Compliant Archiving, eDiscovery, Legal Hold, and Supervision/Surveillance solutions. George also works closely with HP Autonomy financial services clients, overseeing deployment and ongoing management of solutions designed to meet regulatory requirements.
  • This account is for guest bloggers. The blog post will identify the blogger.
  • Henry Eakland joined HP Autonomy in April 2012 and currently works as Director Product Marketing for HP WFO Software, which provides workforce optimization solutions for enterprise contact centers. He works out of our San Francisco, CA, office.
  • Jeff Westover is VP & GM of HP WFO Software for contact centers. He blogs about HP Qfiniti & HP Explore.
  • Jeff Veis is Vice President of Solution Marketing for HP Autonomy responsible globally for product, partner and field marketing initiatives. Jeff has been in the enterprise software industry for more than 20 years and has experience in marketing, strategy, sales, and partnerships. During his time at HP Autonomy, Jeff has founded the Liberty Alliance Project, a first-in-class standards organization with a global membership that provides a holistic approach to identity.
  • Joe Garber is Vice President of Information Governance at HP Autonomy. In this role, he leads product messaging and go-to-market efforts for the organization’s eDiscovery, information archiving, and ECM market offerings. Garber has more than 10 years of experience in information governance and eDiscovery.
  • Joe has over 13 years of experience in technology marketing and is currently focused on the analytics solution portfolio. Prior to this role, he was responsible for product marketing of the enterprise application data management solution.
  • Delivering subject matter expertise in the area of financial services compliance and product marketing for HP’s eDiscovery and Supervision/Surveillance products. John has been a legal and compliance professional in the financial services industry for over 12 years. Prior to joining HP Autonomy, John was a compliance officer, auditor, and consultant for major banks, broker-dealers, investment banks, hedge funds, and asset management firms.
  • Luis Romero is a Senior Product Marketing Manager at HP Autonomy, where he leads product marketing for HP’s Information Archiving solutions. Luis has over 12 years of experience in enterprise software and information archiving.
  • Martin Cuéllar, Director of Product Marketing for HP Software, is a Subject Matter Expert within HP Autonomy Emerging Technologies. Martin’s career includes work with public sector, private sector, government, and non-profits implementing new analytics, CRM, ECM, and search solutions. He works with existing and new HP customers using Autonomy Explore Cloud for multi-channel analytics and social engagement.
  • Michelle is the Global Product Marketing Manager for HP Records Manager and HP ControlPoint within the Information Governance portfolio. Responsible for solution messaging, positioning and GTM strategy, Michelle works closely with the product, sales, marketing and channel organisations within HP to develop these. Michelle has 13+ years experience in the Information Management space having worked closely with customers, industry and business partners over this time.
  • Po Hong, PhD, is a senior solutions architect in HP Big Data Platform Corporate Presales specialized in HP Vertica performance tuning and workload management.
  • Randy manages worldwide public relations, analyst relations, social media, and employee communications for HP Autonomy.
  • Robert Brennan is a senior client director at HP Autonomy with seven years’ experience in marketing optimization. He specializes in A/B and multivariate (MVT) testing with HP Optimost, working directly with key clients on strategy, execution, and analysis. Robert also serves as a valued thought leader for HP by educating new employees, streamlining departmental processes, and developing highly effective client deliverables.
  • Scott speaks, blogs, writes articles and specializes in driving competitively differentiated integrations for storage and virtualization. VMware Certified Professional, recognized as a vExpert, VMWorld speaker, VMUG keynote speaker, and a contributing author of the book Virtualization Changes Everything.
  • Shabih Syed is a seasoned technologist possessing 9+ years in technology leading SaaS, mobile and consumer web development teams. He is currently serving as a Product Manager within the HP Autonomy Marketing Optimization organization and is the Agile Product Owner for the ongoing development of TeamSite.
  • Responsible for Cloud Server Data Protection products, including LiveVault and Data Protector. Based in Boston, MA. Twitter: @sraldous
  • Stephen Spellicy is known as a virtualization and data protection subject matter expert with 17+ years of experience in the technology industry. As the Director of Product Management for Data Protection within HP Software's Division, he manages a portfolio of software products that over 60k customers leverage worldwide. His expertise within the backup/recovery, storage, virtualization, and cloud technology areas have also gained him recognition with HP internally and externally, with many contributed articles published technology focused magazines & periodicals.
  • As chief technical architect for HP Autonomy’s Contact Center Management solution, I drive the overall strategic direction and product management for the HP Qfiniti product suite. In this capacity, I collaborates closely with research and development, sales, and the senior management team to plan and implement the product roadmap as well as HP Qfiniti’s integration into the overall portfolio of related customer experience management products. I am considered by my peers to be a pioneer in the quality monitoring market with more than 30 years’ experience in the industry, and my unique expertise comes from having installed and supported many Call Center products such as ACD, CTI, VRU and AutoDialers. I began my career in 1983 as a service engineer for New York-based Datapoint Corporation, which was eventually spun off as Teknekron Infoswitch. In 1993, I launched an internal entrepreneurial group to create the first quality monitoring product – an industry changing and evolutionary technology. I then became the general manager of the quality monitoring group which developed the AutoQuality product line, Teknekron’s core product offering. With the acquisition of Teknekron Infoswitch by HP Autonomy in 2006, and its further development as the Autonomy etalk product, I have continued to pursue my entrepreneurial drive through the management and development of internal business units.
  • Sunil Menon is CTO and heads up Product Management for Marketing Optimization at HP Autonomy. Sunil has over 17 years of technical and business experience in the areas of Digital Marketing, Content Management, Marketing Automation and Marketing Optimization. In his current role, Sunil leads Product Management and Strategy for HP Autonomy's Marketing Optimization portfolio covering web experience management, digital marketing, optimization, marketing analytics and contact center solutions.
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