Re: N4000 can't boot - keeps crashing (258 Views)
Reply
Advisor
cpdla
Posts: 27
Registered: ‎09-30-2011
Message 1 of 4 (393 Views)

N4000 can't boot - keeps crashing

ISL booting  hpux

Boot
: disk(0/0/2/1.6.0.0.0.0.0;0)/stand/vmunix
10432512 + 2035712 + 18735928 start 0x200c68

alloc_pdc_pages: Relocating PDC from 0xffff800000 to 0x7fa01000. 

Console reset done.

Boot device reset done.

       ******* Unexpected HPMC. Processor HPA FFFFFFFF'FED61000 *******

 

attached is the pim output

 

your help is much appreciated

 

 

Please use plain text.
HP Pro
S_Logan
Posts: 310
Registered: ‎10-11-2008
Message 2 of 4 (355 Views)

Re: N4000 can't boot - keeps crashing

Hi ,

 

According to HPMC/ts99 file:

System Bus Adapter -- System Bus Interface
------------------------------------------

Timestamp =    Fri Nov  23 11:41:56 GMT 2012    (20:12:11:23:11:41:56)

  OV  RQ  RS      ESTAT      A  C  D  corr  unc  fe  cw  pf
  --  --  --      -----      -  -  -  ----  ---  --  --  --
  X       X     ERR_ERROR       X                X      

IO Requestor Address    = 0x0000000000000000
IO Target Address       = 0x0000000000000000
IO Responder Address    = 0xfffffffffed40000
IO Physical Location    = 0x000000ffffffff82
IO Hardware Path        = 0x00ffffffffffff01

Module Error Register   = 0x0000000007ff0034


Local Bus Adapter  --        PCI Interface
------------------------------------------

Timestamp =    Fri Nov  23 11:41:57 GMT 2012    (20:12:11:23:11:41:57)

  OV  RQ  RS      ESTAT      A  C  D  corr  unc  fe  cw  pf
  --  --  --      -----      -  -  -  ----  ---  --  --  --
          X     ERR_PARITY         X             X      

IO Requestor Address    = 0x0000000000000000
IO Target Address       = 0x0000000000000000
IO Responder Address    = 0xfffffffffece4000
IO Physical Location    = 0x000202ffff0aff83
IO Hardware Path        = 0x00ffffffffff0102

Module Error Register   = 0x0000000000000014


 

 

Possible issue with the PCI interface, Please remove the PCI cards and try to boot the system.

 

Please update the result.

 

HTH,

 

Regards,

Surendar

Was the post useful?

Say Thank you by Clicking the WHITE KUDOS! Star.

For HP Guided Troubleshooting; http://www.hp.com/support/hpgt

 

I work for HP
Please use plain text.
Occasional Advisor
PrashanthShetty
Posts: 5
Registered: ‎03-14-2013
Message 3 of 4 (258 Views)

Re: N4000 can't boot - keeps crashing

Hi,

 

As you are aware this is a HW induced crash and this is caused by the PCI card in slot 10, hardware path 1/2, if the system is unbootable then i would suggest you to remove this card and try to bring up the machine.

 

Best Regards,

Prashanth

 

I am an HP Employee...

Please use plain text.
Occasional Advisor
Ivan_Sark
Posts: 8
Registered: ‎07-21-2011
Message 4 of 4 (256 Views)

Re: N4000 can't boot - keeps crashing

I agree. I had almost an identical issue with slot 8. Any card in that slot would crash the system. I changed the Left PCI I/O backplane board. Box came up fine.

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation