Re: N4000 can't boot - keeps crashing (442 Views)
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Advisor
Posts: 27
Registered: ‎09-30-2011
Message 1 of 4 (577 Views)

N4000 can't boot - keeps crashing

ISL booting  hpux

Boot
: disk(0/0/2/1.6.0.0.0.0.0;0)/stand/vmunix
10432512 + 2035712 + 18735928 start 0x200c68

alloc_pdc_pages: Relocating PDC from 0xffff800000 to 0x7fa01000. 

Console reset done.

Boot device reset done.

       ******* Unexpected HPMC. Processor HPA FFFFFFFF'FED61000 *******

 

attached is the pim output

 

your help is much appreciated

 

 

HP Pro
Posts: 321
Registered: ‎10-11-2008
Message 2 of 4 (539 Views)

Re: N4000 can't boot - keeps crashing

Hi ,

 

According to HPMC/ts99 file:

System Bus Adapter -- System Bus Interface
------------------------------------------

Timestamp =    Fri Nov  23 11:41:56 GMT 2012    (20:12:11:23:11:41:56)

  OV  RQ  RS      ESTAT      A  C  D  corr  unc  fe  cw  pf
  --  --  --      -----      -  -  -  ----  ---  --  --  --
  X       X     ERR_ERROR       X                X      

IO Requestor Address    = 0x0000000000000000
IO Target Address       = 0x0000000000000000
IO Responder Address    = 0xfffffffffed40000
IO Physical Location    = 0x000000ffffffff82
IO Hardware Path        = 0x00ffffffffffff01

Module Error Register   = 0x0000000007ff0034


Local Bus Adapter  --        PCI Interface
------------------------------------------

Timestamp =    Fri Nov  23 11:41:57 GMT 2012    (20:12:11:23:11:41:57)

  OV  RQ  RS      ESTAT      A  C  D  corr  unc  fe  cw  pf
  --  --  --      -----      -  -  -  ----  ---  --  --  --
          X     ERR_PARITY         X             X      

IO Requestor Address    = 0x0000000000000000
IO Target Address       = 0x0000000000000000
IO Responder Address    = 0xfffffffffece4000
IO Physical Location    = 0x000202ffff0aff83
IO Hardware Path        = 0x00ffffffffff0102

Module Error Register   = 0x0000000000000014


 

 

Possible issue with the PCI interface, Please remove the PCI cards and try to boot the system.

 

Please update the result.

 

HTH,

 

Regards,

Surendar

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Occasional Advisor
Posts: 5
Registered: ‎03-14-2013
Message 3 of 4 (442 Views)

Re: N4000 can't boot - keeps crashing

Hi,

 

As you are aware this is a HW induced crash and this is caused by the PCI card in slot 10, hardware path 1/2, if the system is unbootable then i would suggest you to remove this card and try to bring up the machine.

 

Best Regards,

Prashanth

 

I am an HP Employee...

Occasional Advisor
Posts: 8
Registered: ‎07-21-2011
Message 4 of 4 (440 Views)

Re: N4000 can't boot - keeps crashing

I agree. I had almost an identical issue with slot 8. Any card in that slot would crash the system. I changed the Left PCI I/O backplane board. Box came up fine.

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