By Alain Decartes
To implement their Cloud Services Broker (CSB) strategy, Service Providers need to consider key capabilities that facilitate the roles and objectives of major individuals in the organization to become cloud ready. Within their organization, IT functions such as VP Product Development, VP Operations, and CISO and CIO are key in developing the cloud services offering that the VP Marketing and Sales would like to push to their business customer. This article relates an imaginary debate between representatives of each department around one question: Who owns the cloud services in your organization?
Written by Graham Wright
As we know, Cloud is a highly flexible, on-demand model that brings great potential to transform business for service providers and their customers. The cloud enables new services, new connections, and new business value by allowing everything to be delivered as a service. From computing power to business processes to personal interactions, whenever and however it’s needed.