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IT Operations 2020 : a new chapter in HP's crowd sourced vision of 2020

 
mikeshaw747| November 21, 2012
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 ALL Enterprise data centers are going away. Networking bandwidth will increase a thousand times. No cloud provider will ever have its systems hacked and the passwords stolen, ever again. No cloud services will ever go offline.

 

2020 marks the end of all business travel, as we all sit in multi-screen, 3D studios virtually bonding with our colleagues.

 

And in 2020, our teenagers keep their rooms clean and do their homework on time.

 

IT Operations 20/20, the latest chapter in the Enterprise 20/20 crowd-sourced vision for 2020, presents a more balanced view of IT Operations in the future.

 

The chapter contains the following sections:

 

  • What is your focus? IT can't do it all—cloud will most certainly change that. So where will IT, and thus IT Operations, focus? This is a discussion IT has to have with the business because IT focus must align with business focus.

 

  • Development and test systems: Yes, these will “go to cloud,” but will it be internal or external cloud?

 

  • What are you going to do about Platform as a service (PaaS)? Many “PaaS platforms” can be run internally as a cloud service. Will you adopt these high-level application platform services, and if so, how will you deliver them to the app teams?

 

  • Mosaic business processes: The most realistic scenario for most business processes is that they become "mosaic"—some parts are created and run internally, and other parts, the more generic parts, are delivered by cloud providers. The management of security and performance for these mosaic business processes will pose a challenge.

 

Hybrid_App.jpg

 

 

  • Automatically flexing systems: By 2020, systems will know when they are going to need more (or less) capacity. What do you need to put in place to make this happen? When everyone asks for more, how do you decide who takes priority?  This relates to the PaaS section as well—you will have programmed in the business requirements of the application before you put it into production so that such actions can be taken without human intervention.

 

  • Twice-weekly application drops: HP research has found that app teams expect to be releasing new versions of their key applications twice a week. “Over my dead body” from IT Ops won’t cut it as a response to this requirement. We need extreme automation and a single model that runs all the way from requirements specification to production. And we need to think about aligning the objectives that the app dev and the IT Ops teams have so that they are no longer orthogonal.

 

  • Big Data: HP research has found that IT shops expect to be shifting resources from IT infrastructure to support data and its analysis. The amount of structured data stored and analyzed by the business will increase dramatically. And the business will need to analyze such unstructured data as email and social media content and link these to structured data. IT must support these business requirements.

 

  • The Enterprise Infrastructure Store: A theme that emerged in Dev Center 20/20 (the chapter that describes application development) is the idea that IT will increasingly use off-the-shelf components to solve business problems. This applies at the infrastructure level too. The Enterprise Infrastructure Store will be a place where application developers can go to get the standard components they need. We need to put in place governance systems to determine what gets into the Enterprise Infrastructure Store.

 

  • Digital Supplier Governance: This is going to become paramount. Mosaic business processes, SaaS for non-core applications, infrastructure components from cloud providers—there will be digital suppliers everywhere. We must ensure we choose the right suppliers and then monitor and manage their ongoing service delivery.

 

  • Security, privacy and risk: Finally, but absolutely, definitely not least, whenever we speak to experts for a new Enterprise 20/20 chapter, the bottom line is always, “everything depends on being able to manage the security and privacy of data, of mosaic business processes, of smart things, of sensor arrays, etc.” As someone whose eyes used to glaze over whenever security is mentioned, I now "get it.” I get how security and privacy are the foundation of all the wonders we predict for 2020.

 

Did we leave anything out? Have we got it right? We’re continuing the conversation about the future of IT Operations over at the Enterprise 20/20 web site . Stop by and let us know what you think.

Tags: IT Operations| IT Operations 2020
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About the Author(s)
  • Archie delivers strategic solutions focused on today’s critical and evolving business needs, linked to the growing list of Strategic Enterprise Services including Hybrid Cloud, IM&A including Social Media, Security and Mobility from BYOD to mobile applications. Archie is the author of 4 books so far, and a founding director of the Australian Cloud Security Alliance chapter.
  • Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.
  • Global Marketing Manager at HP in the Converged Application Systems organization, ESSN for Cloud Maps Solution which is a key part of HP’s Converged Cloud and CloudSystem strategy. Responsible for leading marketing for Cloud Maps with a focus on creating internal & external awareness, sales & partner enablement, and demand generation. You can follow me on Twitter @BelaniDeepak
  • This account is for guest bloggers. The blog post will identify the blogger.
  • A comprehensive partner program for key service providers to jointly take advantage of the rapidly growing cloud market with HP.
  • Jim is a technology marketer with over two decades experience in product launch, branding, and product marketing
  • 15 years in the IT industry holding titles such as System Administrator, Professional Services Consultant, Technical Instructor, Solution Architect and Technical Product Marketing.
  • I've been with HP for 30 years. Half of that time was in R&D, mainly as an architect. The other 15 years has been spent in product management and product marketing. .
  • René J. Aerdts is chief technologist and leader of the Strategic Pursuits and Cloud Enablement organization within the Chief Technology Office for HP Enterprise Services. René is responsible for creating and delivering direction and content for consultative driven thematic pursuits, where leading edge technologies and offerings are part of the solution.
  • Roger has been trying to get out of Information Technology since programming COBOL on mainframes in the late '80's. But no matter in which continent he awoke, or whom employed him, his passion to enable people with technology was constant. So now he enables businesses to determine their strategy using the latest technologies like cloud computing, mobility, and big data. HP calls these Strategic Enterprise Services, Roger calls them "another day in the office."
  • Shakeeb "Shak" is responsible for HP's Cloud Solutions as Sr. Product Marketing Executive. He helps strategize HP's future directions around Cloud offerings and works closely with HP's large enterprise and strategic customers to understand their needs and requirements and help map them to HP's solutions. Prior to joining HP - Shak was with Cisco managing their Global Unified Compute and Virtualization Practice. Before that Shakeeb was with VMware in various capacities for nearly 6 years managing VMware's customers and strategic partners. Shakeeb spend almost a decade prior to VMware with other enterprise software companies such as Interwoven and Platinum Technology managing enterprise content management and enterprise performance management solutions respectively. Shak started his professional career after completing his Master's in Management from University of California, with PriceWaterHouseCoopers where he managed multiple consulting teams responsible for worldwide delivery of large enterprise solutions.


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