About the Author
Chris Surdak is a Subject Matter Expert on Information Governance, analytics and eDiscovery for HP Autonomy. He has over 20 years of consul...
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- Poor customer service still exists today
Announcing the #HPEngage1
5 session catalog and spe...
- The HP WFO Software 2015 Thought Leadership Series...
- One year at the helm of HP WFO Software
- Hey, Coach! Getting your contact center coaching p...
- Lights, camera, action – Check out my first video ...
- Hey, Coach! What qualities make an effective conta...
- Getting to know HP Qfiniti 10: Release highlights
- Upcoming webcast: How to reduce customer effort in...
- CCNG Executive Summit: Leadership for the new work...
- Angel Maldonado on: How important is good site search? Let’s do the nu...
- Jeff Westover (JeffWestover) on: 4 reasons why you need to stop by the HP WFO Softw...
- ShawnN5 on: HP WFO Software is expanding again!
ing Roger Lee
- Jeff Westover (JeffWestover) on: Best Practices for Post-Call Surveys
- Jeff Westover (JeffWestover) on: Winning awards: Yes, HP Qfiniti and HP Explore do ...
- StevenBeckmann on: My first 60 days: Onward and upward!
- LesleyDunn on: HP claims victory in Gartner’s Magic Quadrant for ...
- LesleyDunn on: Promise #5: Focus on Trust
Energy level is high at #HPEngage1