Re: Reboot after Panic .... (168 Views)
Reply
Valued Contributor
gigiz
Posts: 335
Registered: ‎07-07-2002
Message 1 of 6 (168 Views)
Accepted Solution

Reboot after Panic ....

Hi Guy,
i have a problem with my A500-7X with 11.11
with 2Gb of memory , 4 Gb of memory, 2 CPU.

My system have a several reboot after panic in the last month.
Reboot after panic: Data page fault
Reboot after panic: , isr.ior = 0'10240002.0'd374c0e0
Reboot after panic: Instruction page fault
Reboot after panic: Break instruction trap.

I think that the memory is small and that my system need some memory.

root@remhist:/ > swapinfo -tam
TYPE AVAIL USED FREE USED LIMIT
dev 4096 1258 2838 31%
reserve - 1152 -1152
memory 1515 966 549 64%
total 5611 3376 2235 60%

What do you think ..!!??
Help me ?
Please use plain text.
Esteemed Contributor
Ludovic Derlyn
Posts: 441
Registered: ‎06-13-2004
Message 2 of 6 (168 Views)

Re: Reboot after Panic ....

hi

Probably a hardware problem has been crashed the server

For check it, verify if you are some entries in /var/opt/resmon/log/event.log

regards
L-DERLYN
Please use plain text.
Honored Contributor
Rick Garland
Posts: 4,470
Registered: ‎06-25-1997
Message 3 of 6 (168 Views)

Re: Reboot after Panic ....

Get and run q4 againest your crash. (Is there a /var/adm/crash?)

You might be able to decipher the error in reading yourself but HP support will be able to provide a more definitive answer.
Please use plain text.
Honored Contributor
Jaime Bolanos Rojas.
Posts: 1,168
Registered: ‎08-05-2005
Message 4 of 6 (168 Views)

Re: Reboot after Panic ....

In those cases where system is "panicking" the best option is to run the Q4 and the open a support case with HP, they will get you an answer for sure!

Regards,

Jaime.
Work hard when the need comes out.
Please use plain text.
Valued Contributor
gigiz
Posts: 335
Registered: ‎07-07-2002
Message 5 of 6 (168 Views)

Re: Reboot after Panic ....

Help me about use q4 !!!
how is the command ??
Please use plain text.
Honored Contributor
Kent Ostby
Posts: 1,836
Registered: ‎09-26-2000
Message 6 of 6 (168 Views)

Re: Reboot after Panic ....

Given that you have had so many different types of failures, its likely going to be a bad CPU.

Look in the file /var/tombstones/ts99

If there is a valid timestamp (i.e. from July) then open a call HP HW support and send them the ts99 file.

Normally, you would walk through the steps of the ITRC document "using_q4" which is OZBEKBRC00000611.
"Well, actually, she is a rocket scientist" -- Steve Martin in "Roxanne"
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation