08-24-2011 02:52 PM
I have spent a lot of time looking for a compatibility matrix to check I have the latest drive firmware for a MSA2000 G2 controller upgrade to P2000 G3. However, I cannot find any reference to the HUA72101 1TB drive I have several of in relation to even the MSA2000 G2 let alone P2000 G3. Is there a document that covers all drives supported on the different generations of MSA2000/P2000 and/or controller firmware (if not, there should be)?
Also, are you able to state whether the HUA72101 drive is supported on the P2000 G3 with TS230R044 firmware and whether HP will swap these out under warranty if not supported?
I look forward to hearing from you
08-24-2011 10:53 PM
would you happen to have the HP option number of that disk when you bought it? Maybe you can find information based on that. I mean if that disk comes out when you buy an option that is for _anything_ then it needs to be supported for what it's sent out for.
I don't think I've seen a public matrix regarding disk drives and their firmware in the P2000.
Are you expecting an official answer from HP?
Click the Kudos Star if this was a good post.