Re: OpenVMS patch location (675 Views)
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Trusted Contributor
abrsvc
Posts: 363
Registered: ‎06-08-2010
Message 1 of 15 (1,039 Views)

OpenVMS patch location

I have not looked for patches for a while and can not find them now.  Any clues about the current location?  Searches of the HP site are useless.  I copied most of the patches before they were moved, but I don't have the descriptions. What I need more than anything is the patch content listings. 

 

Thanks,

Dan

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Honored Contributor
Volker Halle
Posts: 5,203
Registered: ‎04-26-2004
Message 2 of 15 (1,035 Views)

Re: OpenVMS patch location

Dan,

 

you need a software contract with HP to access the OpenVMS patches. You need to associate the SAID of that contract with your HP passport user id and go to the HP Support Center web page and sign in.

 

You'll find Patch Management under 'Download options' on the top left of that page. From there you can search for patches, access their descriptions and download them.

 

Volker.

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Trusted Contributor
abrsvc
Posts: 363
Registered: ‎06-08-2010
Message 3 of 15 (1,030 Views)

Re: OpenVMS patch location

I have a SAID number and it used to be linked just before the changeover of this forum.  Has anything changed?  Why would the link be gone?  I'll get the number and enter again, but...

 

I just wanted to be sure that the location was unchanged.

 

Thanks for the confirmation.

 

Dan

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Honored Contributor
Volker Halle
Posts: 5,203
Registered: ‎04-26-2004
Message 4 of 15 (1,019 Views)

Re: OpenVMS patch location

Dan,

 

on the main HPSC page, there should be a link on the right-hand side, which will allow you to 'migrate your ITRC data' to the HP Suppot Center. This may help...

 

Volker.

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Respected Contributor
Bob Blunt
Posts: 314
Registered: ‎05-01-2003
Message 5 of 15 (1,006 Views)

Re: OpenVMS patch location

The main item you'll need; the Patch Index Master list is still available once you get access through your SAID.  The second most crucial items of interest, the release notes for the available patches, are NOT available at all individually.  You have to pull the patch or patches to get those.  Speaking from the perspective that *ALL* the important information about the patch goes into the release notes this omission is an incredible nuisance given the way the current patch management tools work.

 

I will admit that we're just talking more "ones and zeroes" flying through the internet but it would seem more economical and logical to offer the release notes independantly because those aren't usually as large as the entire kits themselves.

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Honored Contributor
Andy Bustamante
Posts: 975
Registered: ‎10-24-2003
Message 6 of 15 (994 Views)

Re: OpenVMS patch location

itrc.hp.com still seems to get you to the HP Support Center.  Not sure if these forums have a link out there.  The same HP profile will provide access once you link an existing support agreement.  That process took an overnight pause before my support agreements became available. I still miss the vanilla ftp access. 

If you don't have time to do it right, when will you have time to do it over? Reach me at first_name + "." + last_name at sysmanager net
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Acclaimed Contributor
Dennis Handly
Posts: 24,975
Registered: ‎03-06-2006
Message 7 of 15 (992 Views)

Re: OpenVMS patch location

>itrc.hp.com still seems to get you to the HP Support Center.  Not sure if these forums have a link out there.

 

On Top Right, under Other Communities > HP Support Center:

http://www.hp.com/go/hpsc

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Honored Contributor
Volker Halle
Posts: 5,203
Registered: ‎04-26-2004
Message 8 of 15 (983 Views)

Re: OpenVMS patch location

re: Bob,

 

the 'release notes' are not available as individual downloadable files, but you get them displayed on the screen, when looking up a patch. One excpetion are the TCPIP release notes, which are NOT presented in the ECO Summary Information.

 

Volker.

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Trusted Contributor
abrsvc
Posts: 363
Registered: ‎06-08-2010
Message 9 of 15 (973 Views)

Re: OpenVMS patch location

Thanks for all the  replies.  I had missed the transfer of my profile, but that did the trick.

 

The additional info presented here has been helpful to me and hopefully to others.

 

As a side note:  Attempts to get to any information about OpenVMS patches via HP.COM have failed.  Clearly HP does not want to acknowledge the existance of OpenVMS users or systems (my opinion).

 

 

Thanks again all!

 

Dan

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Visitor
Tom_Williams
Posts: 1
Registered: ‎06-30-2011
Message 10 of 15 (832 Views)

Re: OpenVMS patch location

I've been trying for months (off-and-on) to get access to the patches since they moved off of the ITRC portal. We can never get in touch with our service people, and when I do get in touch, they send me some useless link.  I've been using VMS since 1983, and now it's getting to the point where I can't wait until we migrate our systems to Linux, and get rid of HP altogether.

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Trusted Contributor
abrsvc
Posts: 363
Registered: ‎06-08-2010
Message 11 of 15 (831 Views)

Re: OpenVMS patch location

THe following link is what I now use.  You will be directed to a login screen for your account. Once logged in, you should end up at the main Support Center screen.  From there select the "patch management" option. You will be asked for OS etc from there.

 

Dan

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Honored Contributor
Hoff
Posts: 4,932
Registered: ‎01-29-2006
Message 12 of 15 (828 Views)

Re: OpenVMS patch location

HPSC > sign in (upper right) > My Support (upper area, center-left) > select Patch Management (upper left) > select OpenVMS > select the platform first and then the version and then select Search By to be Browse Patch List and then select the Search button.  Etc.

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Advisor
Zoltan Arpadffy_1
Posts: 21
Registered: ‎01-18-2004
Message 13 of 15 (704 Views)

Re: OpenVMS patch location

Hello,

 

...is that mean that for us who have just a hobbiest licence patches are not available.

 

I run OpenVMS and Tru64 with hobbiest licence also own a HP 7000 server running HP-UX... and can not access even those ten years old pathes?

 

Is there any way to obtain some SAID for those, self repair hobbyist?
Who should I contact?
BTW I just went through a HP support calvary (in Sweden) and after two hours hanging on a line and talking with seven persons - could not help me to obtain/purchase an SAID.

Any help would be appreciated.

Thank you.

 

Regards,
Z

 

 

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Acclaimed Contributor
Dennis Handly
Posts: 24,975
Registered: ‎03-06-2006
Message 14 of 15 (676 Views)

Re: OpenVMS patch location

>does that mean that for us who have just a hobbyist license patches are not available?

 

Yes.

 

>own a HP 7000 server running HP-UX... and can not access even those ten years old patches?

 

(What model is a HP 7000?)  That's right.  Without a software support contract, no patches.

 

>Is there any way to obtain some SAID for those, self repair hobbyist?

 

A SAID requires spending money.

 

>could not help me to purchase a SAID.

 

For OpenVMS or HP-UX or both?

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Honored Contributor
Volker Halle
Posts: 5,203
Registered: ‎04-26-2004
Message 15 of 15 (675 Views)

Re: OpenVMS patch location

As a hp AllianceONE member (previously called DSPP), you can obtain a SAID for access to OpenVMS patches, the page inside the AllianceOne WEB site is called:  AllianceONE member access to patches

 

hp AllianceONE site:  http://h21007.www2.hp.com/portal/site/dspp/menuitem

 

You may need to become a member of hp AllianceONE to see the patch access page.

 

Volker.

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