IRS 7 SIM Integration (695 Views)
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Honored Contributor
shocko
Posts: 883
Registered: ‎11-13-2008
Message 1 of 5 (695 Views)
Accepted Solution

IRS 7 SIM Integration

I have SIM integration adapter installed and enabled and the option 'Forward service events to HP SIM' enabled but the service events are not appearing in SIM. Any ideas? 

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Honored Contributor
shocko
Posts: 883
Registered: ‎11-13-2008
Message 2 of 5 (693 Views)

Re: IRS 7 SIM Integration

HP guys, is SIM 7.3 not supported with IRS 7.0.8 !??

 

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Frequent Advisor
dcolpitts
Posts: 40
Registered: ‎09-06-2006
Message 3 of 5 (618 Views)

Re: IRS 7 SIM Integration

How about IRS 7.0.9 though?  I haven't seen any mention of it one way or the other, and I'm still searching for the release notes for 7.0.9 as they are not linked on the Software Depot under documentation.

Frequent Advisor
dcolpitts
Posts: 40
Registered: ‎09-06-2006
Message 4 of 5 (615 Views)

Re: IRS 7 SIM Integration

I guess I posted too soon - Customer Advisory Document ID c04174686 says that HP IRS 7.0.9 is supported with HP Insight Management 7.3.

 

See here:  Customer Advisory Document ID c04174686

 

The link for the release notes for IRS 7.0.9 is dead though:

 

http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c04174007

 

I would guess one should upgrade to IRS 7.0.9 first, then upgrade HP SIM to 7.3 next.

 

dcc

Honored Contributor
shocko
Posts: 883
Registered: ‎11-13-2008
Message 5 of 5 (608 Views)

Re: IRS 7 SIM Integration

Thanks! I actually got a notification from HP that this version was available last Friday, applied it, and hey presto! Alerts started to come in ;) Thanks for the posts :)

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