QTP launching error - Application failed to start because its side-by-side configuration

by Community Manager on ‎01-09-2012 01:27 PM

Question

When I tried to launch the QTP 11 which is installed in WINDOWS-7 OS ,I am getting the error msg as " Application failed to start because its side-by-side configuration is incorrect", Can any one help me to resolve this issue?

 

 

Answer

This is a known Windows issue, primarily occurring on Windows Vista. It can occur for several reasons.

In some cases it occurs because the machine has Microsoft Visual C++ installed, and the Visual C++ libraries have become corrupted.

In other cases it indicates that the installation of Suite did not completely finish. In some situations the Suite installation will require a reboot when finished. However, the 'reboot' dialog is not always displayed. In these cases the Suite install log will show:

 

Solution 1: Install the Microsoft Visual C++ 2005 runtime. (Visual C++ users only)

If you are a Microsoft Visual C++ user, then do the following steps:

  1. Install the Microsoft Visual C++ 2005 runtime.
  2. Reboot the machine
  3. Relaunch the Suite applications.

Solution 2: Reboot your system and restart the applications.

If you have just installed Creative Suite, then perform the following steps:

  1. Reboot the machine.
  2. Relaunch the Suite applications
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