overriding fax test diagnostics (1145 Views)
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Registered: ‎07-18-2012
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overriding fax test diagnostics

On my OfficeJet Pro 8600, my laptop always does a diagnostic test when I try to fax.  It's telling me that I am not using the correct type of phone cord with the fax.  In actuality, I have a sound system in my house that changes my dial tone.  The phones work fine and when I try to fax directly from the 8600, it faxes fine.  But when I fax directly from my MacBook Air, it runs through a diagnostic test causing it to fail because it doesn't recognize the dial tone (even though the tone works fine).  Please help!!!!  Any ideas?


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