Re: cm2320 fxi MFP receiving fax problem (532 Views)
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Occasional Visitor
Dominique Dupuis
Posts: 1
Registered: ‎04-14-2009
Message 1 of 6 (532 Views)

cm2320 fxi MFP receiving fax problem

Some fax come in without problem, some don't.
When it does not, it will usualy detect a fax, but not receive it. Were do a go from here? How do I fugure out where the problem is?
Thank you
Occasional Visitor
Bryant Tonkin
Posts: 1
Registered: ‎05-06-2009
Message 2 of 6 (532 Views)

Re: cm2320 fxi MFP receiving fax problem

I'm having the same issue with one of our machines. Have you made any progress?
Occasional Visitor
Hassan Al-Issa
Posts: 1
Registered: ‎05-07-2010
Message 3 of 6 (532 Views)

Re: cm2320 fxi MFP receiving fax problem

I have the same problem. Some times my machine do not recieve fax and i have to restarte the machine to have it recieve again.

i need a solution for this.
Frequent Advisor
jp
Posts: 81
Registered: ‎06-13-2003
Message 4 of 6 (532 Views)

Re: cm2320 fxi MFP receiving fax problem

Same problem here...configured for answer after 2 rings...nothing. Sending out to good numbers...no answer.
Frequent Advisor
jp
Posts: 81
Registered: ‎06-13-2003
Message 5 of 6 (532 Views)

Re: cm2320 fxi MFP receiving fax problem

Update firmware to 20090724 fixed the problem for us.
Frequent Advisor
jp
Posts: 81
Registered: ‎06-13-2003
Message 6 of 6 (532 Views)

Re: cm2320 fxi MFP receiving fax problem

Less than 24hrs after updating firmware, it hangs dialling out to send. I hand dial the number, a fax answers as normal. I hit Cancel, and after 5 mins its still cancelling. So I power it off and on, it immediately dials out ok, and sends. This phone line worked fine for a couple years on a 2840, so its not the line.
POS, IMHO.
jp
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