09-26-2004 12:52 PM
09-28-2004 02:14 AM
First 2 questions:
1) Which country are you in?
2) How exactly did you connect the Answering machine to the telephone line?
Through the Officejet or directly to the walljack?
Thanks in advance,
09-28-2004 08:13 AM
I'm located in the U.S.(Maryland). My Panasonic answering machine is located on the 1st floor of my house connected to a telephone jack. The Officejet is located on the second floor and connected to a wall jack. I'm using a two-way splitter to connect the officejet and a telephone to this jack. Hope you can help. This doesn't seem to be an isolated problem with the 6110 and it really galls me that HP has apparently not acknowledged the problem and provided a solution. I'm about ready to junk the 6110!
09-29-2004 03:09 PM
"I have been going in circles with HP support and feel your pain.
My situation is that when I get a fax, my phone picks up first as per the manual and then the 6110 readout says "phone off hook".
I have tried different phones: Motorola, Panasonic, VTech. none work with the 6110.
I went to Radio Shack and picked up a Catch-A-Call MAX. I use it as a fax switch and it works. Thing is, it cost $89.00! It never fails...when I buy something, I have to go out to buy something else to make it work. PATHETIC!
Command Communications makes a cheaper fax switch, the comswitch 5500 that you can get from amazon.com for $47.95. I'll probably take my Cath-A-Call back if it's not too late and get the 5500.
Wait, I just saw the Catch-A-Call (not max) on amazon for $26.99. The problem with my c.a.c. is that when someone leaves a message, there is an annoying beep before they are done and it confuses the caller.
Hope this helps. Please let us know if you find your own fix. :) "
09-29-2004 04:35 PM
I've already tried one of those switching devices. I bought one for $89.95 at Best Buy--and returned it. It requires installation "in front of" your answering machine and your 6110. For me that's not practical as my 6110 is upstairs and my answering machine is downstairs. I did find a Lexmark all-in-one for $129.95 at Staples and had no problem receiving faxes on it. I returned the Lexmark though, because it had a gravity feed scanner and I want a flat-bed.
10-01-2004 04:33 AM
i have heard of a few folks who fixed their problem with the canon equivalent of the 6110. i foget te model number but it's on one of these threads.
10-01-2004 09:31 AM
Have you tried connecting your phone to the back of the Officejet like it is intended ? When you split the line before the all in one it can never listen to the signal to detect if it is a fax or not.
05-11-2005 02:20 AM
08-04-2005 11:24 AM
try this , change the rings to answer so that your answering machine and fax machine will answer on the same number of rings.
08-25-2005 05:14 AM
08-25-2005 10:07 AM
1. Disconnect Unit power from back and then keep the on button pressed for abt 30 seconds- discharges capacitors
2. Press # & 6 together & reinsert power ( release buttons only when machine says Semi full reset/ Self test...Release the buttons
3. The machine will now do some internal settings...Redo the fax settings
I think after following these steps ur machine should work fine, plz tell me what happens !
08-30-2005 05:11 AM
03-05-2011 05:34 PM