M1522nf just started "going to sleep" (744 Views)
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Occasional Visitor
Neena
Posts: 1
Registered: ‎04-13-2011
Message 1 of 2 (744 Views)

M1522nf just started "going to sleep"

I have had the "all in one" for over a year and last week it has started randomly "going to sleep." If I power it off and then on again, it works. Any ideas?

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Outstanding Contributor
DavidZuts
Posts: 15,087
Registered: ‎02-27-2006
Message 2 of 2 (738 Views)

Re: M1522nf just started "going to sleep"

You are having an issue with the formatter.  HP has a service note on this problem and will fix it for free even if out of warranty if you bring it to an authorized support provider.  You can also call hp customer care and they should issue you a case number but it is not necessary has the repair place should know of the service note.

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