04-05-2011 06:41 AM
Hi. We have HP 640 fax. Lately it has been having problems sending faxes, but we can receive them ok. We keep getting the message that it's not connecting to the remote host, but I call the person I'm sending a fax to, and they say their fax is working fine. Also, the phone handset has no dial tone, and you cannot pick it up to hear what the operator is saying when the fax doesn't go through.
03-18-2014 03:43 AM
I cannot receive faxes as the message says remote fax did not answer. I have the machine a number of years and it is only happening the last three months.